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The following file (attached) fails to upload at the "Processing..." step, with no actionable error message

Open De-kochunterzZ opened this issue 4 years ago • 2 comments

File: https://drive.google.com/file/d/1iC71VBeLXVpfkuer21mGbUvmQ9SAe8IG/view?usp=sharing

Repro steps:

Attempt to upload the file using "Upload a Track", using the default suggested track name (the file name), as the genre "Electronic". The progress bar will complete, reaching the "Processing..." step. After a couple seconds of waiting, the error message "Whoops...😱 Something has gone wrong", along with a "Take Me Back" button, is displayed.

Either the file should upload successfully, or a descriptive and actionable error message should be shown to the user.

A similar error also happens with the file https://drive.google.com/file/d/132DEj59Lth7JGfp2FTXnXm_AlVexydFP/view?usp=sharing, although the uploaded track actually shows up on the profile after the same error sequence happens.

De-kochunterzZ avatar Oct 06 '20 09:10 De-kochunterzZ

Hey @De-kochunterzZ, tracking this and will take a look. Thanks for flagging.

piazzatron avatar Nov 05 '20 21:11 piazzatron

I've encountered a similar issue where the "Processing..." step was left hanging indefinitely when uploading my first track but was able to interact with the uploaded track when refreshing the page.

However, when testing with @De-kochunterzZ 's track, I was able to successfully upload his track without issue. image

I would like to explore a bit into the steps that may cause this issue to sometimes show up but have a couple questions about setting up the local development environment.

Example: How would you create a test user? Example: How would you create a test user in the development environment?

Where would be a more appropriate place to ask these types questions or is it preferable to create GitHub issues?

ppak10 avatar May 14 '21 00:05 ppak10

It's ok to ask on on github! You can also ask on discord https://discord.com/invite/audius

A good way to create test users if you are running a local audius-protocol stack is by using audius-cmd: https://github.com/AudiusProject/audius-protocol/tree/main/dev-tools/commands

More details about running a local audius-protocol stack can be found here: https://github.com/AudiusProject/audius-protocol/tree/main

Going to close this issue now because this repo has been deprecated in favor of the audius-protocol monorepo

sliptype avatar Sep 11 '23 21:09 sliptype