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Cannot enable bluetooth

Open MrFarengate opened this issue 2 years ago • 4 comments

Prerequisites

  • [X] This is not a support issue or a question. For any support, questions or help, visit our Discord server.
  • [X] I performed a cursory search of the issue tracker to avoid opening a duplicate issue.
  • [X] I checked the documentation to understand that the issue I am reporting is not normal behavior.
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Description

i wanted to enable bluetooth with exe file in atlas folder but it fails to start a service

Steps to reproduce (if applicable add screenshots)

1.go to atlas folder>Configuration>Bluetooth 2.start "Enable Bluetooth.bat"

Expected behavior

i can enable bluetooth

Actual behavior (if applicable add screenshots)

screenshot

Atlas Version (1803/20H2/21H2)

20H2

Desktop information

Processor:Intel Celeron N2940 Ram:4GB Drive Type:SSD Graphics:integrated

Additional content

No response

MrFarengate avatar Dec 26 '22 13:12 MrFarengate

did you install network card (most with bluetooth) or whatever bluetooth device drivers?

PencilNavigator avatar Dec 26 '22 16:12 PencilNavigator

ive tried installing many drivers but they didnt worked i also tried Intel DSA and SDIO but they didnt find any drivers

MrFarengate avatar Dec 26 '22 17:12 MrFarengate

I have exactly the same problem. I installed the correct and working driver (from official asus website) for my Asus x570i-Gaming which worked on stock windows. I enabled 3 items in the Atlas config - bluetooth, network discovery and SMB. My bluetooth does not see any devices, a lot of reboots, launching .bat from the admin/user rights and trying to turn bluetooth on/off did not help. Hope you can fix this issue. Thank you!

OneOnlineShow avatar Dec 26 '22 23:12 OneOnlineShow

@OneOnlineShow +1 I have the same problem with bluetooth. Drivers installed, enabled, but can not find any device. EDIT: false alarm. There was a wrong driver. I found one that works.

triuk avatar Dec 30 '22 00:12 triuk

@MrFarengate did you end up finding the right driver?

JayXTQ avatar Jan 19 '23 20:01 JayXTQ

yes.¯⁠\⁠⁠(⁠ツ⁠)⁠⁠/⁠¯

MrFarengate avatar Jan 20 '23 18:01 MrFarengate

I have exactly the same problem. I installed the correct and working driver (from official asus website) for my Asus x570i-Gaming which worked on stock windows. I enabled 3 items in the Atlas config - bluetooth, network discovery and SMB. My bluetooth does not see any devices, a lot of reboots, launching .bat from the admin/user rights and trying to turn bluetooth on/off did not help. Hope you can fix this issue. Thank you!

I have the same issue with you. I can see the bluetooth icon. but if I try to connect device, cant find any device. the script enable buletooth is not work. I connect the wired headset and it is not recognized. if you have any method to fix this issue, pls share with me.

gopzhe avatar Aug 08 '23 08:08 gopzhe

I am facing the very same concern with samsung NP305e notebook. It shows bluetooth toggle but couldn't find any device. please help

harryIndo avatar Jan 02 '24 17:01 harryIndo

I also have this issue on Asus S551LN model, can use bluetooth before install atlasOS, after dont have option to toggle turn on/off bluetooth (try both window 10 and 11)

CHHuy avatar Jul 06 '24 17:07 CHHuy