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Installer wont allow install due to .NET Runtime missing

Open coman3 opened this issue 4 years ago • 11 comments

Cant seem to get past the install dependencies step due to the .NET 5 Runtime missing, even though its installed.

image

Performing the install just downloads, opens the installer and the installer exits as its already installed.

coman3 avatar Oct 04 '21 11:10 coman3

.NET install logs

[5B04:6084][2021-10-04T22:43:51]i001: Burn v3.14.0.4118, Windows v10.0 (Build 22000: Service Pack 0), path: C:\WINDOWS\Temp\{61B0E6DF-22ED-4E6B-8B60-82F9505C4CBC}\.cr\tmp3944.exe
[5B04:6084][2021-10-04T22:43:51]i000: Initializing string variable 'DOTNETHOME' to value '[ProgramFiles64Folder]dotnet'
[5B04:6084][2021-10-04T22:43:51]i000: Initializing string variable 'BUNDLEMONIKER' to value 'Microsoft Windows Desktop Runtime - 5.0.7 (x64)'
[5B04:6084][2021-10-04T22:43:51]i000: Initializing string variable 'PRODUCT_NAME' to value 'Microsoft Windows Desktop Runtime - 5.0.7 (x64)'
[5B04:6084][2021-10-04T22:43:51]i000: Initializing string variable 'LINK_PREREQ_PAGE' to value 'https://go.microsoft.com/fwlink/?linkid=846817'
[5B04:6084][2021-10-04T22:43:51]i009: Command Line: '-burn.clean.room=C:\Users\LachlanvanderVelden\AppData\Local\Temp\tmp3944.exe -burn.filehandle.attached=736 -burn.filehandle.self=560 -passive'
[5B04:6084][2021-10-04T22:43:51]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\LachlanvanderVelden\AppData\Local\Temp\tmp3944.exe'
[5B04:6084][2021-10-04T22:43:51]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\LachlanvanderVelden\AppData\Local\Temp\'
[5B04:6084][2021-10-04T22:43:51]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\LACHLA~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_5.0.7_(x64)_20211004224351.log'
[5B04:6084][2021-10-04T22:43:51]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[5B04:5DA0][2021-10-04T22:43:51]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[5B04:5DA0][2021-10-04T22:43:51]i000: Setting version variable 'WixBundleFileVersion' to value '5.0.7.30113'
[5B04:6084][2021-10-04T22:43:51]i100: Detect begin, 4 packages
[5B04:6084][2021-10-04T22:43:51]i101: Detected package: dotnet_runtime_5.0.7_win_x64.msi, state: Present, cached: None
[5B04:6084][2021-10-04T22:43:51]i101: Detected package: dotnet_hostfxr_5.0.7_win_x64.msi, state: Present, cached: None
[5B04:6084][2021-10-04T22:43:51]i101: Detected package: dotnet_host_5.0.7_win_x64.msi, state: Present, cached: None
[5B04:6084][2021-10-04T22:43:51]i101: Detected package: windowsdesktop_runtime_5.0.7_win_x64.msi, state: Present, cached: None
[5B04:6084][2021-10-04T22:43:51]i052: Condition '((VersionNT > v6.1) OR (VersionNT = v6.1 AND ServicePackLevel >= 1))' evaluates to true.
[5B04:6084][2021-10-04T22:43:51]i052: Condition 'VersionNT64' evaluates to true.
[5B04:6084][2021-10-04T22:43:51]i199: Detect complete, result: 0x0
[5B04:6084][2021-10-04T22:43:51]i200: Plan begin, 4 packages, action: Modify
[5B04:6084][2021-10-04T22:43:51]i201: Planned package: dotnet_runtime_5.0.7_win_x64.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[5B04:6084][2021-10-04T22:43:51]i201: Planned package: dotnet_hostfxr_5.0.7_win_x64.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[5B04:6084][2021-10-04T22:43:51]i201: Planned package: dotnet_host_5.0.7_win_x64.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[5B04:6084][2021-10-04T22:43:51]i201: Planned package: windowsdesktop_runtime_5.0.7_win_x64.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register
[5B04:6084][2021-10-04T22:43:51]i299: Plan complete, result: 0x0
[5B04:6084][2021-10-04T22:43:51]i300: Apply begin
[5B04:6084][2021-10-04T22:43:51]i010: Launching elevated engine process.
[5B04:6084][2021-10-04T22:43:51]i011: Launched elevated engine process.
[5B04:6084][2021-10-04T22:43:52]i012: Connected to elevated engine.
[6080:4654][2021-10-04T22:43:52]i358: Pausing automatic updates.
[6080:4654][2021-10-04T22:43:52]i359: Paused automatic updates.
[6080:4654][2021-10-04T22:43:52]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4545d600-b3a9-467c-a68b-e70ae51c8382}, resume: Active, restart initiated: No, disable resume: No
[6080:4654][2021-10-04T22:43:52]i325: Registering dependency: {4545d600-b3a9-467c-a68b-e70ae51c8382} on package provider: dotnet_runtime_40.28.30105_x64, package: dotnet_runtime_5.0.7_win_x64.msi
[6080:4654][2021-10-04T22:43:52]i325: Registering dependency: {4545d600-b3a9-467c-a68b-e70ae51c8382} on package provider: Dotnet_CLI_HostFxr_40.28.30105_x64, package: dotnet_hostfxr_5.0.7_win_x64.msi
[6080:4654][2021-10-04T22:43:52]i325: Registering dependency: {4545d600-b3a9-467c-a68b-e70ae51c8382} on package provider: Dotnet_CLI_SharedHost_40.28.30105_x64, package: dotnet_host_5.0.7_win_x64.msi
[6080:4654][2021-10-04T22:43:52]i325: Registering dependency: {4545d600-b3a9-467c-a68b-e70ae51c8382} on package provider: windowsdesktop_runtime_40.28.30113_x64, package: windowsdesktop_runtime_5.0.7_win_x64.msi
[6080:4654][2021-10-04T22:43:52]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4545d600-b3a9-467c-a68b-e70ae51c8382}, resume: ARP, restart: None, disable resume: No
[6080:4654][2021-10-04T22:43:52]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4545d600-b3a9-467c-a68b-e70ae51c8382}, resume: ARP, restart initiated: No, disable resume: No
[5B04:6084][2021-10-04T22:43:52]i399: Apply complete, result: 0x0, restart: None, ba requested restart:  No
[5B04:6084][2021-10-04T22:43:52]i500: Shutting down, exit code: 0x0
[5B04:6084][2021-10-04T22:43:52]i410: Variable: BUNDLEMONIKER = Microsoft Windows Desktop Runtime - 5.0.7 (x64)
[5B04:6084][2021-10-04T22:43:52]i410: Variable: DOTNETHOME = C:\Program Files\dotnet
[5B04:6084][2021-10-04T22:43:52]i410: Variable: LINK_PREREQ_PAGE = https://go.microsoft.com/fwlink/?linkid=846817
[5B04:6084][2021-10-04T22:43:52]i410: Variable: PRODUCT_NAME = Microsoft Windows Desktop Runtime - 5.0.7 (x64)
[5B04:6084][2021-10-04T22:43:52]i410: Variable: ProgramFiles64Folder = C:\Program Files\
[5B04:6084][2021-10-04T22:43:52]i410: Variable: VersionNT = 10.0.0.0
[5B04:6084][2021-10-04T22:43:52]i410: Variable: VersionNT64 = 10.0.0.0
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleAction = 6
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleElevated = 1
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleFileVersion = 5.0.7.30113
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleInstalled = 1
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleLog = C:\Users\LACHLA~1\AppData\Local\Temp\Microsoft_Windows_Desktop_Runtime_-_5.0.7_(x64)_20211004224351.log
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleManufacturer = Microsoft Corporation
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleName = Microsoft Windows Desktop Runtime - 5.0.7 (x64)
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleOriginalSource = C:\Users\LachlanvanderVelden\AppData\Local\Temp\tmpD5CC.exe
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\LachlanvanderVelden\AppData\Local\Temp\
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleProviderKey = {4545d600-b3a9-467c-a68b-e70ae51c8382}
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleSourceProcessFolder = C:\Users\LachlanvanderVelden\AppData\Local\Temp\
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleSourceProcessPath = C:\Users\LachlanvanderVelden\AppData\Local\Temp\tmp3944.exe
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleTag = 
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleUILevel = 3
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixBundleVersion = 5.0.7.30113
[5B04:6084][2021-10-04T22:43:52]i410: Variable: WixStdBALanguageId = 1033
[5B04:6084][2021-10-04T22:43:52]i007: Exit code: 0x0, restarting: No

coman3 avatar Oct 04 '21 11:10 coman3

Hi there, thanks for the report!

This was an issue where if you had an RC build of .NET 6 installed the version couldn't be parsed.

I've pushed a new build of the installer that fixes it, the download link remains the same: https://builds.artemis-rgb.com/binaries/Artemis.Installer.exe

RobertBeekman avatar Oct 04 '21 19:10 RobertBeekman

Awesome, thanks for that 😀 Works a charm.

image

coman3 avatar Oct 04 '21 22:10 coman3

I currently have the same issue, .net 5 will not install .

Edit: i uninstalled ALL .net 5 references including some desktop .net , then the installer ran and updated fine.

sym5 avatar Nov 25 '21 18:11 sym5

I have the .NET 5 runtime installed because I have Visual Studio 2019 installed, but the Artemis installer doesn't recognize it. When I allow it to download the runtime installer, it seemed to install successfully, but the installer still wouldn't recognize it. I tried rebooting my computer as well. I'd rather not uninstall Visual Studio...

Installed runtimes:

Microsoft.AspNetCore.App 3.1.21 [C:\Program Files\dotnet\shared\Microsoft.AspNetCore.App]
Microsoft.AspNetCore.App 5.0.12 [C:\Program Files\dotnet\shared\Microsoft.AspNetCore.App]
Microsoft.NETCore.App 3.1.20 [C:\Program Files\dotnet\shared\Microsoft.NETCore.App]
Microsoft.NETCore.App 3.1.21 [C:\Program Files\dotnet\shared\Microsoft.NETCore.App]
Microsoft.NETCore.App 5.0.10 [C:\Program Files\dotnet\shared\Microsoft.NETCore.App]
Microsoft.NETCore.App 5.0.12 [C:\Program Files\dotnet\shared\Microsoft.NETCore.App]
Microsoft.WindowsDesktop.App 3.1.20 [C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App]
Microsoft.WindowsDesktop.App 3.1.21 [C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App]
Microsoft.WindowsDesktop.App 5.0.10 [C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App]
Microsoft.WindowsDesktop.App 5.0.12 [C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App]

doxxx avatar Dec 11 '21 19:12 doxxx

It appears that the method that the installer uses -- checking a registry key -- no longer works for .NET 5. Microsoft has a page with various methods of detecting the installed .NET versions: https://docs.microsoft.com/en-us/dotnet/core/install/how-to-detect-installed-versions

doxxx avatar Dec 11 '21 20:12 doxxx

This is what my registry key looks like:

image

doxxx avatar Dec 11 '21 20:12 doxxx

@doxxx, I'll reopen this issue to track this for you as i have been having the same problem with the latest installer as well.

coman3 avatar Dec 11 '21 22:12 coman3

I think checking the directories, as described near the end of the Microsoft page, would work, e.g. C:\program files\dotnet\shared\{runtime-type}\{version}\

doxxx avatar Dec 12 '21 01:12 doxxx

The issues still exists...

bombcheck avatar Aug 20 '22 15:08 bombcheck

Unfortunately the install path can be modified so just checking the folder isn't enough. The latest installer now uses two methods to detect existing .NET installations, hopefully that'll cover it.

RobertBeekman avatar Sep 03 '22 08:09 RobertBeekman