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Event not showing in the SDK INTEGRATION TESTS

Open vomikay opened this issue 2 years ago β€’ 6 comments

Report

Plugin Version

6.12.11

On what Platform are you having the issue?

Android

What did you do?

I'm using the following block of code

appsFlyer.initSdk({
  devKey: ***,
  isDebug: __DEV__,
  appId: ***,
  onInstallConversionDataListener: true,
  onDeepLinkListener: true,
  timeToWaitForATTUserAuthorization: 10,
});
appsFlyer.logEvent(
  "select_station",
  { ["station_id"]: 1, ["station_name"]: "station" },
  () => console.log("success"),
  (error) => console.log("failed", error)
);

What did you expect to happen?

Event to be logged in the dashboard

What happened instead?

image

  • The event is not showing in the dashboard
  • Success callback is called
  • No error returned

Please provide any other relevant information.

2023-08-21 18:08:28.210 27804-27973/*** I/AppsFlyer_6.12.1: sendWithEvent from activity: ***.MainApplication
2023-08-21 18:08:28.212 27804-27973/*** I/AppsFlyer_6.12.1: Trying to fetch GAID..
2023-08-21 18:08:28.277 27804-27973/*** I/AppsFlyer_6.12.1: ******* sendTrackingWithEvent: select_station
2023-08-21 18:08:28.290 27804-27973/*** I/AppsFlyer_6.12.1: IMEI was not collected.
2023-08-21 18:08:28.290 27804-27973/*** I/AppsFlyer_6.12.1: Android ID was not collected.
2023-08-21 18:08:28.312 27804-27973/*** I/AppsFlyer_6.12.1: AppsFlyer: first launch date: 2023-08-21_150723+0000
2023-08-21 18:08:28.329 27804-27973/*** I/AppsFlyer_6.12.1: AppsFlyerLib.sendWithEvent
2023-08-21 18:08:28.352 27804-27963/*** I/AppsFlyer_6.12.1: INAPP-13: preparing data: ************
2023-08-21 18:08:29.027 27804-27963/*** I/AppsFlyer_6.12.1: CACHE: caching request with URL: https://bv1p0o-inapps.appsflyersdk.com/api/v6.12/androidevent?app_id=***&buildnumber=6.12.1
2023-08-21 18:08:29.030 27804-27963/*** I/AppsFlyer_6.12.1: CACHE: done, cacheKey: 1692630509027
2023-08-21 18:08:29.451 27804-27963/*** I/AppsFlyer_6.12.1: CACHE: Deleting 1692630509027 from cache

vomikay avatar Aug 21 '23 15:08 vomikay

πŸ‘‹ Hi @vomikay and Thank you for reaching out to us. In order for us to provide optimal support, please submit a ticket to our support team at [email protected]. When submitting the ticket, please specify:

  • βœ… your AppsFlyer sign-up (account) email
  • βœ… app ID
  • βœ… production steps
  • βœ… logs
  • βœ… code snippets
  • βœ… and any additional relevant information.

github-actions[bot] avatar Aug 21 '23 16:08 github-actions[bot]

Hi- this is exactly what I'm experiencing also. Even tried downgrading the package to 6.10.3 but no luck. I'm suspecting "Android ID was not collected." has to do with this, but can't find a clue on how to debug this issue. Please HELP!

harrison-two avatar Dec 08 '23 15:12 harrison-two

I am also facing the same issue. Is there any update here?

dvanparia avatar Jan 23 '24 17:01 dvanparia

Any luck here?

DeveloperAD1 avatar Apr 30 '24 06:04 DeveloperAD1

i got this trouble also, i just do all step to test non-organic installs but then i open the app not thing show on test page. Please help me ?

luongminh2410-fabbi avatar May 16 '24 02:05 luongminh2410-fabbi

I am still facing this issue. any solutions ??

AhmadIzaz avatar Jul 18 '24 14:07 AhmadIzaz

Hi all,

Please ensure that the device being tested is first added as a test device in your AppsFlyer dashboard. Afterward, follow these steps: 1. Start with the non-organic test. 2. Proceed with the events tests.

For detailed instructions, refer to this link: Testing the SDK Integration for Marketers.

Additionally, please note that we now have a Live Events Tests feature available on the Integration Tests page. If additional assistance is needed, please don’t hesitate to contact support for further help.

al-af avatar Nov 21 '24 12:11 al-af