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[Bug] ios and macos not sync after few days

Open hi-reeve opened this issue 1 year ago • 5 comments

Bug Description

the data are not synced on macos and ios after sometimes, at first it was syncing good but after i turn off my mac and start to write on ios, it lost the ability to sync.

How to Reproduce

  1. login using github
  2. turn off macos
  3. start writing on ios
  4. see if it's syncing on macos

Expected Behavior

always syncing whenever update happen on both devices

Operating System

macos,ios

AppFlowy Version(s)

macos 0.4.5 ios 0.4.4 (2)

Screenshots

macos image

ios IMG_49B5C0156D93-1

Additional Context

No response

hi-reeve avatar Feb 02 '24 04:02 hi-reeve

@hi-reeve You can upgrade to the latest version. We recently fixed some verification token issues.

LucasXu0 avatar Feb 05 '24 09:02 LucasXu0

@hi-reeve You can upgrade to the latest version. We recently fixed some verification token issues.

both my apps are already on the latest version, but still have not synced

hi-reeve avatar Feb 06 '24 01:02 hi-reeve

I have the same problem, but it initially started. I started on a Windows machine and then wanted to access it on macOS, but only saw the blank file.

skiunke avatar Apr 16 '24 00:04 skiunke

@hi-reeve You can upgrade to the latest version. We recently fixed some verification token issues.

both my apps are already on the latest version, but still have not synced

The latest version of iOS is 0.5.5 and macOS is 0.5.4

appflowy avatar Apr 16 '24 02:04 appflowy

I have the same problem, but it initially started. I started on a Windows machine and then wanted to access it on macOS, but only saw the blank file.

Hello @skiunke. Please ensure that you are using the latest version of the application. Could you try closing the application on your macOS device, and then reopening it? Let us know if this resolves the issue.

appflowy avatar Apr 16 '24 02:04 appflowy

May relate to #4848. I think I've had a similar issue, and in the past reopening the macOS app did help but an attempted series of restarts yesterday led to me having similar experience to #5188 (though that ticket was originally created for an android instance, not sure if that's related enough).

griff-rees avatar Jun 04 '24 09:06 griff-rees