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Ultimate Vocal Remover wont start on Macbook Pro - Catalina

Open ArthurEschner opened this issue 1 year ago • 30 comments

After installation (which takes a while but eventually seems to install fine) when I double-click the app to start it or right-ckick & open, nothing happens at all. Almost like I didn't do anything. I followed the instructions using the terminal commands. Any ideas what I did wrong?

ArthurEschner avatar Oct 12 '23 18:10 ArthurEschner

@ArthurEschner Users not running Ventura and above have been reporting issues. Are you running a Mac with an M1/M2 or an Intel version?

Anjok07 avatar Oct 12 '23 19:10 Anjok07

Im using an Intel Mac running Catalina

ArthurEschner avatar Oct 12 '23 19:10 ArthurEschner

@ArthurEschner

Please follow these instructions:

  1. Go to the Applications folder.
  2. Right-click the Ultimate Vocal Remover app and go to "Show contents"
  3. Go to Contents->MacOS
  4. Open "UVR" and a terminal window should popup
  5. Provide the terminal output here.

Anjok07 avatar Oct 12 '23 19:10 Anjok07

Thanks so much, I'll try that & get back to you shortly

ArthurEschner avatar Oct 12 '23 19:10 ArthurEschner

@Anjok07 Here is the output from terminal: /Applications/Ultimate\ Vocal\ Remover.app/Contents/MacOS/UVR ; exit; [16698] Error loading Python lib '/Applications/Ultimate Vocal Remover.app/Contents/Frameworks/Python': dlopen: dlopen(/Applications/Ultimate Vocal Remover.app/Contents/Frameworks/Python, 10): Symbol not found: _preadv Referenced from: /Applications/Ultimate Vocal Remover.app/Contents/Frameworks/Python (which was built for Mac OS X 12.0) Expected in: /usr/lib/libSystem.B.dylib

ArthurEschner avatar Oct 12 '23 19:10 ArthurEschner

Thank you for providing this! I will look into a fix for this.

Anjok07 avatar Oct 12 '23 20:10 Anjok07

@Anjok07 Thank you for looking into it.

ArthurEschner avatar Oct 12 '23 20:10 ArthurEschner

@ArthurEschner This issue should be resolved now. Please reinstall it via the following link -

https://github.com/Anjok07/ultimatevocalremovergui/releases/download/v5.6/Ultimate_Vocal_Remover_v5_6_MacOS_x86_64.dmg

Anjok07 avatar Oct 13 '23 03:10 Anjok07

@Anjok07 Thanks for this. Unfortunately still wont start. Here is the output this time: The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "UVR.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/init.py", line 209, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/init.py", line 5, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/convert.py", line 7, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/notation.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/init.py", line 77, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/utils.py", line 5, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "scipy/init.py", line 171, in ImportError: The scipy install you are using seems to be broken, (extension modules cannot be imported), please try reinstalling.

ArthurEschner avatar Oct 14 '23 14:10 ArthurEschner

I'm having exactly the same issue here, installed from the DMG and when I try to run it the app icon Pops up on Dock and disappears. Tried reinstalling 3 times but no luck, hope to see a solution if possible.

GlauberJoe avatar Oct 14 '23 14:10 GlauberJoe

I'm having exactly the same issue here, installed from the DMG and when I try to run it the app icon Pops up on Dock and disappears. Tried reinstalling 3 times but no luck, hope to see a solution if possible.

@GlauberJoe What version of Mac OS are you on?

Anjok07 avatar Oct 14 '23 22:10 Anjok07

I'm on 10.15.7 Catalina

GlauberJoe avatar Oct 15 '23 13:10 GlauberJoe

@GlauberJoe @ArthurEschner Unfortunately, I can't downgrade some of the libraries without potentially breaking compatibility with MacOS 13+. Are you able to upgrade to Big Sur or Monterey?

Anjok07 avatar Oct 15 '23 22:10 Anjok07

Can't cause most Daws and Audio tools and apps I use are still not working 100% with the new OSX so I won't risk it yet.

GlauberJoe avatar Oct 16 '23 14:10 GlauberJoe

@Anjok07 Unfortunately my early 2013 macbook pro isn't supported anymore, so I can't update past Catalina.

ArthurEschner avatar Oct 17 '23 20:10 ArthurEschner

@ArthurEschner i've managed to launch latest UVR on my MacBookPro15mid2012 through manual install. Just keep in mind the moment about sklearn and if you occasionally stuck somewhere in between manual installation process, try "--no-deps" flag in "pip3 install.."

melonjack avatar Oct 17 '23 20:10 melonjack

im having the same issue using Big Sur can you please help?

leemajo avatar Oct 26 '23 00:10 leemajo

Same issue here Big Sur

AlawiYNWA avatar Oct 26 '23 01:10 AlawiYNWA

@ArthurEschner i've managed to launch latest UVR on my MacBookPro15mid2012 through manual install. Just keep in mind the moment about sklearn and if you occasionally stuck somewhere in between manual installation process, try "--no-deps" flag in "pip3 install.."

Would you be so kind to do a step by step on how to install it manually? I'm on the same machine, but running Catalina. I'd appreciate your help!

GlauberJoe avatar Oct 26 '23 16:10 GlauberJoe

I'm having the same issue when I try to launch UVR on my Mid 2014 Macbook Retina i7 running Big SUR. I get the same results, brief flash of the icon then nothing.

jperiod53 avatar Nov 01 '23 16:11 jperiod53

Would it be possible to make some older versions available? I had 5.6 version from September that worked on my Catalina but I then upgraded to latest 5.6 version and it doesn't work anymore. I know it is a free product and all and this might be too much to ask! Thank you anyway for all the work!

samiiliuski avatar Nov 06 '23 10:11 samiiliuski

Same issue over here, installs but won't open. Unfortunately updating is a risky business so still chilling with mojave at the moment would love to use UVR but seems like if people can no longer run it with catalina then I don't have any hope? was there any legacy versions that ran on mojave like the previous versions that seemed to work fine on catalina?

onedouble93 avatar Nov 07 '23 21:11 onedouble93

Same issue over here, installs but won't open. Unfortunately updating is a risky business so still chilling with mojave at the moment would love to use UVR but seems like if people can no longer run it with catalina then I don't have any hope? was there any legacy versions that ran on mojave like the previous versions that seemed to work fine on catalina?

Yes actually version 5.6 from September worked on Mojave (I wrote wrong previously that I'm on Catalina but I'm actually on Mojave too). I guess it was 5.6.x.x something , I don't remember the numbers I only remember that it was from September, or let me correct I installed it in beginning of September I don't know exactly when it was released ...

samiiliuski avatar Nov 07 '23 21:11 samiiliuski

I have same issue. My terminal output is Last login: Wed Nov 29 15:44:32 on ttys000

The default interactive shell is now zsh. To update your account to use zsh, please run chsh -s /bin/zsh. For more details, please visit https://support.apple.com/kb/HT208050. iMac-Catalina:~ Geoff$ /Applications/Ultimate\ Vocal\ Remover.app/Contents/MacOS/UVR ; exit; Traceback (most recent call last): File "scipy/init.py", line 166, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "scipy/_lib/_ccallback.py", line 1, in File "_ccallback_c.pyx", line 210, in init scipy._lib._ccallback_c File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "ctypes/init.py", line 8, in ImportError: dlopen(/Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_ctypes.cpython-311-darwin.so, 2): Symbol not found: __dyld_shared_cache_contains_path Referenced from: /Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_ctypes.cpython-311-darwin.so (which was built for Mac OS X 12.6) Expected in: /usr/lib/libSystem.B.dylib

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "UVR.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/init.py", line 209, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/init.py", line 5, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/convert.py", line 7, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/notation.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/init.py", line 77, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/utils.py", line 5, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "scipy/init.py", line 171, in ImportError: The scipy install you are using seems to be broken, (extension modules cannot be imported), please try reinstalling. [3022] Failed to execute script 'UVR' due to unhandled exception: The scipy install you are using seems to be broken, (extension modules cannot be imported), please try reinstalling. [3022] Traceback: Traceback (most recent call last): File "scipy/init.py", line 166, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "scipy/_lib/_ccallback.py", line 1, in File "_ccallback_c.pyx", line 210, in init scipy._lib._ccallback_c File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "ctypes/init.py", line 8, in ImportError: dlopen(/Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_ctypes.cpython-311-darwin.so, 2): Symbol not found: __dyld_shared_cache_contains_path Referenced from: /Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_ctypes.cpython-311-darwin.so (which was built for Mac OS X 12.6) Expected in: /usr/lib/libSystem.B.dylib

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File "UVR.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/init.py", line 209, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/init.py", line 5, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/convert.py", line 7, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/notation.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/init.py", line 77, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/utils.py", line 5, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "scipy/init.py", line 171, in ImportError: The scipy install you are using seems to be broken, (extension modules cannot be imported), please try reinstalling.

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GeoffLumley avatar Nov 29 '23 15:11 GeoffLumley

@GlauberJoe @ArthurEschner Unfortunately, I can't downgrade some of the libraries without potentially breaking compatibility with MacOS 13+. Are you able to upgrade to Big Sur or Monterey?

I'm having the same issue. I'm using MacBook Pro Mid 15 on Big Sur with 2.2 GHz Quad-Core Intel Core i7.

Terminal output:

/Applications/Ultimate\ Vocal\ Remover.app/Contents/MacOS/UVR ; exit; Traceback (most recent call last): File "UVR.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/init.py", line 209, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/init.py", line 5, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/convert.py", line 7, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/notation.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/init.py", line 78, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/files.py", line 11, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "pooch/init.py", line 19, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "pooch/processors.py", line 14, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "lzma.py", line 27, in ImportError: dlopen(/Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so, 2): Library not loaded: @rpath/liblzma.5.dylib Referenced from: /Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so Reason: Incompatible library version: _lzma.cpython-311-darwin.so requires version 10.0.0 or later, but liblzma.5.dylib provides version 8.0.0 [43230] Failed to execute script 'UVR' due to unhandled exception: dlopen(/Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so, 2): Library not loaded: @rpath/liblzma.5.dylib Referenced from: /Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so Reason: Incompatible library version: _lzma.cpython-311-darwin.so requires version 10.0.0 or later, but liblzma.5.dylib provides version 8.0.0 [43230] Traceback: Traceback (most recent call last): File "UVR.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/init.py", line 209, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/init.py", line 5, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/convert.py", line 7, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/notation.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/init.py", line 78, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/files.py", line 11, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "pooch/init.py", line 19, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "pooch/processors.py", line 14, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "lzma.py", line 27, in ImportError: dlopen(/Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so, 2): Library not loaded: @rpath/liblzma.5.dylib Referenced from: /Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so Reason: Incompatible library version: _lzma.cpython-311-darwin.so requires version 10.0.0 or later, but liblzma.5.dylib provides version 8.0.0

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Please take a look into it, thank you. I appreciate you working on this project.

OneBrainStudent avatar Dec 10 '23 02:12 OneBrainStudent

Same issue here, too~~ Big Sur 11.6 MacBook Pro(16 int,2019 ) 2.3 GHz 8 cores Intel Core i9


Last login: Fri Dec 22 17:28:16 on ttys001 /Applications/Ultimate\ Vocal\ Remover.app/Contents/MacOS/UVR ; exit; user@zhaojinming-mac ~ % /Applications/Ultimate\ Vocal\ Remover.app/Contents/MacOS/UVR ; exit; Traceback (most recent call last): File "UVR.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/init.py", line 209, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/init.py", line 5, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/convert.py", line 7, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/notation.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/init.py", line 78, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/files.py", line 11, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "pooch/init.py", line 19, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "pooch/processors.py", line 14, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "lzma.py", line 27, in ImportError: dlopen(/Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so, 2): Library not loaded: @rpath/liblzma.5.dylib Referenced from: /Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so Reason: Incompatible library version: _lzma.cpython-311-darwin.so requires version 10.0.0 or later, but liblzma.5.dylib provides version 8.0.0 [1933] Failed to execute script 'UVR' due to unhandled exception: dlopen(/Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so, 2): Library not loaded: @rpath/liblzma.5.dylib Referenced from: /Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so Reason: Incompatible library version: _lzma.cpython-311-darwin.so requires version 10.0.0 or later, but liblzma.5.dylib provides version 8.0.0 [1933] Traceback: Traceback (most recent call last): File "UVR.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/init.py", line 209, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/init.py", line 5, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/convert.py", line 7, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/core/notation.py", line 8, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/init.py", line 78, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "librosa/util/files.py", line 11, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "pooch/init.py", line 19, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "pooch/processors.py", line 14, in File "PyInstaller/loader/pyimod02_importers.py", line 391, in exec_module File "lzma.py", line 27, in ImportError: dlopen(/Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so, 2): Library not loaded: @rpath/liblzma.5.dylib Referenced from: /Applications/Ultimate Vocal Remover.app/Contents/Frameworks/lib-dynload/_lzma.cpython-311-darwin.so Reason: Incompatible library version: _lzma.cpython-311-darwin.so requires version 10.0.0 or later, but liblzma.5.dylib provides version 8.0.0

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Zhao-Joe avatar Dec 22 '23 09:12 Zhao-Joe

THIS IS WHAT I GET:

ImportError: The scipy install you are using seems to be broken, (extension modules cannot be imported), please try reinstalling.

Kaliman49 avatar Mar 26 '24 18:03 Kaliman49

@Anjok07 hi! I'm having the same issue, however, I don't care about getting this new version to work on my outdated OS installation. I would like to go back to the latest working version for Catalina, but apparently I'm not finding links to earlier versions of UVR. I was using UVR just fine until I got a notice about an update. After executing the update, UVR never launched again. So, going back would be just great for me! Is there a way to download an earlier version?

Thank you!

aleprogressive avatar Apr 08 '24 05:04 aleprogressive

same issue, seems persistent

Big Sur 11.7.10 iMac (27-inch, Late 2013) 3.5 GHz Quad-Core Intel Core i7

cobalt107 avatar Apr 11 '24 20:04 cobalt107

I have a solution for you guys that worked for me.

Download UVR 5.5 instead.

Go here: https://github.com/Anjok07/ultimatevocalremovergui/releases

  • Scroll down to v5.5
  • Open "Assets" dropdown list (Do not click download link in main body - that will give you v5.6)
  • Download file from Sept 29th 2023 (Ultimate_Vocal_Remover_v5_5_MacOS_x86_64_9_29.dmg)
  • Delete/uninstall v5.6 from your computer if you haven't already done so.
  • Once v5.5 is installed, do not update

If you are new to UVR, this video will give you the basics.

I am sure the developers will patch a fix for current release, but this is fine for now. (thanks devs!)

cobalt107 avatar Apr 23 '24 12:04 cobalt107