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Published 20 hours ago • verified publisher icon Anaconda-Platform

Error installing packages: "Not Found"

Open stephenakearns opened this issue 7 years ago • 3 comments

Steps to repro:

  1. Log in as user
  2. go to project
  3. launch jupyter notebook
  4. go to conda tab
  5. select a large number of packages to install (customer can reproduce reliably with as little as 35 packages)
  6. Expected result: packages are installed and confirmation message updates the user
  7. Actual result: packages ARE installed BUT on-screen error message saying "An error occured while installing packages. Not Found"

stephenakearns avatar Oct 05 '17 16:10 stephenakearns

Hi @damianavila - is this reproducible in any of your envs? cc: @csoja

stephenakearns avatar Oct 05 '17 16:10 stephenakearns

@stephenakearns fair chance this is due to a network timeout. A whack of packages will take some time to install. I was going to test for you on the datalab system but it seems AE4 has gone down and a few minutes of effort do not reveal why wk-server is spin-crashing. Could possibly also test via AE4 Trial VM.

ijstokes avatar Oct 06 '17 14:10 ijstokes

@stephenakearns fair chance this is due to a network timeout.

It could be a timeout issue, that is a good guess. We should try to reproduce it to isolate where the problem comes from.

damianavila avatar Oct 10 '17 12:10 damianavila