[Bug] PDF generation doesn't work anymore

[d1zanv]

Is there an existing issue for this?

• [X] Yes, I have searched the existing issues and none of them match my problem.

Product Variant

Cloud (http://rxresu.me)

Current Behavior

After finishing my resume, I want to export it in PDF, by clicking on the button "Download a PDF". Except that instead of downloading the PDF automatically as usual, it's just opening an empty new tab and doesn't do anything else.

Expected Behavior

It should opened a new tab and automatically download the PDF, as before the new version.

Steps To Reproduce

1. Open a new or old Resume
2. Do some modifications to your resume
3. Click on the button "Download a PDF"

What browsers are you seeing the problem on?

Firefox

What template are you using?

None

Anything else?

The new tab that is opened after clicking the button.

[d1zanv]

I ran a few tests, all of which proved inconclusive. For the first test, I downloaded the JSON of my CV and imported it into a new CV, a new empty tab was displayed as mentioned above. In a second test, I created a new CV and added the elements of my original CV by hand, same problem. However, the only time I was able to download a CV was when I created a new CV and clicked on the download button without making any changes.

And you can see from the screenshot that I have a few adblock extensions, but they've all been disabled on the rxresu.me site since before the bug.

[debanjanc01]

@d1zanv I believe this has been fixed and the pdf download is working now. I happened to be trying it right now, and it wasn't working. Then the service was unavailable for a few minutes. It looks to be working now.

[myanello-rescale]

I'm still getting this issue with the docker hosted variant:

2023-12-06T14:06:30.676Z browserless:chrome-helper Chrome PID: 825
2023-12-06T14:06:30.677Z browserless:chrome-helper Finding prior pages
2023-12-06T14:06:30.684Z browserless:chrome-helper Found 1 pages
2023-12-06T14:06:30.684Z browserless:chrome-helper Setting up page Unknown
2023-12-06T14:06:30.684Z browserless:chrome-helper Injecting download dir "/usr/src/app/workspace"
2023-12-06T14:06:30.684Z browserless:system Chrome launched 273ms
2023-12-06T14:06:30.684Z browserless:system Got chrome instance
2023-12-06T14:06:30.684Z browserless:job ZTGEPV063UFM5KE7OPE0WKWD2H71GA4P: Starting session.
2023-12-06T14:06:30.684Z browserless:job ZTGEPV063UFM5KE7OPE0WKWD2H71GA4P: Proxying request to /devtools/browser route: ws://127.0.0.1:40769/devtools/browser/3b87bb20-4a74-4ef6-93f5-11e22fdccdfa.
2023-12-06T14:06:30.685Z browserless:chrome-helper Setting up file:// protocol request rejection
2023-12-06T14:06:30.772Z browserless:chrome-helper Setting up page Unknown
2023-12-06T14:06:30.772Z browserless:chrome-helper Injecting download dir "/usr/src/app/workspace"
2023-12-06T14:06:30.773Z browserless:chrome-helper Setting up file:// protocol request rejection

and

[Nest] 131  - 12/06/2023, 2:06:18 PM     LOG [PrinterService] Retrying to generate preview of resume #clpe969w20003mmg61x7i99qs, attempt #1
Trace: Error: net::ERR_SSL_PROTOCOL_ERROR at https://resume:3000/artboard/preview
    at navigate (/app/node_modules/.pnpm/[email protected]/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/Frame.js:176:27)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async Deferred.race (/app/node_modules/.pnpm/[email protected]/node_modules/puppeteer-core/lib/cjs/puppeteer/util/Deferred.js:83:20)
    at async CdpFrame.goto (/app/node_modules/.pnpm/[email protected]/node_modules/puppeteer-core/lib/cjs/puppeteer/cdp/Frame.js:142:25)
    at async CdpPage.goto (/app/node_modules/.pnpm/[email protected]/node_modules/puppeteer-core/lib/cjs/puppeteer/api/Page.js:595:20)
    at async PrinterService.generateResume (/app/dist/apps/server/main.js:13176:13)
    at async /app/dist/apps/server/main.js:13120:25
    at async UtilsService.getCachedOrSet (/app/dist/apps/server/main.js:11886:23)
    at async ResumeService.printResume (/app/dist/apps/server/main.js:13965:21)
    at async ResumeController.printResume (/app/dist/apps/server/main.js:13580:25)
    at PrinterService.generateResume (/app/dist/apps/server/main.js:13226:21)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async /app/dist/apps/server/main.js:13120:25
    at async UtilsService.getCachedOrSet (/app/dist/apps/server/main.js:11886:23)
    at async ResumeService.printResume (/app/dist/apps/server/main.js:13965:21)
    at async ResumeController.printResume (/app/dist/apps/server/main.js:13580:25)
[Nest] 131  - 12/06/2023, 2:06:19 PM     LOG [PrinterService] Retrying to generate preview of resume #clpe969w20003mmg61x7i99qs, attempt #2
[Nest] 131  - 12/06/2023, 2:06:23 PM     LOG [PrinterService] Retrying to generate preview of resume #clpe969w20003mmg61x7i99qs, attempt #3
[Nest] 131  - 12/06/2023, 2:06:30 PM   ERROR Error: net::ERR_SSL_PROTOCOL_ERROR at https://resume:3000/artboard/preview

[d1zanv]

@debanjanc01 Thanks you for your quick reply. Unfortunately, I still have the issue when I am clicking the download button.

[d1zanv]

After a few minutes of adjusting the font, font size, margin and line spacing parameters, I was finally able to download my CV. I don't know what could have unblocked the problem, but there seems to be a bug with one of the settings.

[turtaf]

Same here.

Adapted an old resume to fit into 2 pages, clicked on download pdf, nothing happened....

[myanello-rescale]

I was able to fix my ssl errors by making the docker file point to https instead. This got it to connect to minio and then download the resume

[octavian-negru]

@myanello-rescale can you be more specific about the changes?

[myanello-rescale]

@myanello-rescale can you be more specific about the changes?

@octavian-negru sure,

    resume:
        image: amruthpillai/reactive-resume:latest
        environment:
        # -- URLs --
        - PUBLIC_URL=http://myhostname.net
        - STORAGE_URL=http://myhostname.net/default

becomes

    resume:
        image: amruthpillai/reactive-resume:latest
        environment:
        # -- URLs --
        - PUBLIC_URL=https://myhostname.net
        - STORAGE_URL=https://myhostname.net/default

in my docker-compose.yaml

[octavian-negru]

For me the fix was to do these changes locally and use the yml file from the PR with docker-compose. Thank you, @myanello-rescale

[Caboshone]

For anyone on the web client who's still struggling, the solution is just to pick one of the 8 default fonts. I tried a bunch from the dropdown and they all didn't work, but after I switched to Lato, all was OK.

[hayzamjs]

I'm facing the same issue, unable to export to PDF tried from both chrome and firefox I didn't try self-hosted yet.

[Caboshone]

I'm facing the same issue, unable to export to PDF tried from both chrome and firefox I didn't try self-hosted yet.

Did you try switching to a default font

[Weav3r]

For those using the default simple.yml or traefik.yml compose files consider trying the fix below https://github.com/AmruthPillai/Reactive-Resume/issues/1754#issuecomment-1930143530

[yanalescho]

For anyone on the web client who's still struggling, the solution is just to pick one of the 8 default fonts. I tried a bunch from the dropdown and they all didn't work, but after I switched to Lato, all was OK.

Thank you, that solved the issue for me of not being able to export to pdf on the cloud version.