Intermittent Undefined index: <sku> in GetDefaultSortedSourcesResult when placing an order

[Silarn]

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This is only affecting orders occasionally, but it seems to be stopping the order after the transaction is complete during the various 'after order' plugins. (Emails and a few other post-order functions are not running.)

So far this has happened only on orders with bundles, but not for every one. If I knew how to replicate it I would see if I could step through the code.

Here's a stacktrace.

Exception: Notice: Undefined index: platinum.8168 in /vendor/magento/module-inventory-source-selection-api/Model/Algorithms/Result/GetDefaultSortedSourcesResult.php on line 127
1
File "/vendor/magento/framework/App/ErrorHandler.php" line 61
2
Magento\Framework\App\ErrorHandler::handler [args]
3
File "/vendor/rollbar/rollbar/src/Handlers/ErrorHandler.php" line 38 in call_user_func [args]
4
File "/vendor/magento/module-inventory-source-selection-api/Model/Algorithms/Result/GetDefaultSortedSourcesResult.php" line 127 in Rollbar\Handlers\ErrorHandler::handle [args]
5
File "/vendor/magento/module-inventory-source-selection/Model/Algorithms/PriorityBasedAlgorithm.php" line 73 in Magento\InventorySourceSelectionApi\Model\Algorithms\Result\GetDefaultSortedSourcesResult::execute [args]
6
File "/vendor/magento/module-inventory-source-selection-api/Model/SourceSelectionService.php" line 61 in Magento\InventorySourceSelection\Model\Algorithms\PriorityBasedAlgorithm::execute [args]
7
File "/vendor/ampersand/magento2-disable-stock-reservation/src/Model/GetSourceSelectionResultFromOrder.php" line 98 in Magento\InventorySourceSelectionApi\Model\SourceSelectionService::execute [args]
8
File "/vendor/ampersand/magento2-disable-stock-reservation/src/Plugin/SourceDeductionProcessor.php" line 131 in Ampersand\DisableStockReservation\Model\GetSourceSelectionResultFromOrder::execute [args]
9
File "/vendor/magento/framework/Interception/Interceptor.php" line 146 in Ampersand\DisableStockReservation\Plugin\SourceDeductionProcessor::afterPlace [args]
10
File "/vendor/magento/module-inventory-sales/Plugin/Sales/OrderManagement/AppendReservationsAfterOrderPlacementPlugin.php" line 195 in Magento\Sales\Model\Service\OrderService\Interceptor::Magento\Framework\Interception\{closure} [args]
11
File "/vendor/magento/framework/Interception/Interceptor.php" line 135 in Magento\InventorySales\Plugin\Sales\OrderManagement\AppendReservationsAfterOrderPlacementPlugin::aroundPlace [args]
12
File "/vendor/magento/framework/Interception/Interceptor.php" line 153 in Magento\Sales\Model\Service\OrderService\Interceptor::Magento\Framework\Interception\{closure} [args]
13
File "/generated/code/Magento/Sales/Model/Service/OrderService/Interceptor.php" line 32 in Magento\Sales\Model\Service\OrderService\Interceptor::___callPlugins [args]
14
File "/vendor/magento/module-quote/Model/QuoteManagement.php" line 575 in Magento\Sales\Model\Service\OrderService\Interceptor::place [args]
15
File "/vendor/magento/module-quote/Model/QuoteManagement.php" line 456 in Magento\Quote\Model\QuoteManagement::submitQuote [args]
16
File "/vendor/magento/framework/Interception/Interceptor.php" line 58 in Magento\Quote\Model\QuoteManagement::submit [args]
17
File "/vendor/magento/framework/Interception/Interceptor.php" line 138 in Magento\Quote\Model\QuoteManagement\Interceptor::___callParent [args]
18
File "/vendor/magento/framework/Interception/Interceptor.php" line 153 in Magento\Quote\Model\QuoteManagement\Interceptor::Magento\Framework\Interception\{closure} [args]
19
File "/generated/code/Magento/Quote/Model/QuoteManagement/Interceptor.php" line 23 in Magento\Quote\Model\QuoteManagement\Interceptor::___callPlugins [args]
20
File "/vendor/magento/module-quote/Model/QuoteManagement.php" line 414 in Magento\Quote\Model\QuoteManagement\Interceptor::submit [args]
21
File "/vendor/magento/module-checkout/Model/PaymentInformationManagement.php" line 125 in Magento\Quote\Model\QuoteManagement::placeOrder [args]
22
File "/vendor/magento/framework/Interception/Interceptor.php" line 58 in Magento\Checkout\Model\PaymentInformationManagement::savePaymentInformationAndPlaceOrder [args]
23
File "/vendor/magento/framework/Interception/Interceptor.php" line 138 in Magento\Checkout\Model\PaymentInformationManagement\Interceptor::___callParent [args]
24
File "/vendor/magento/framework/Interception/Interceptor.php" line 153 in Magento\Checkout\Model\PaymentInformationManagement\Interceptor::Magento\Framework\Interception\{closure} [args]
25
File "/generated/code/Magento/Checkout/Model/PaymentInformationManagement/Interceptor.php" line 23 in Magento\Checkout\Model\PaymentInformationManagement\Interceptor::___callPlugins [args]
26
Magento\Checkout\Model\PaymentInformationManagement\Interceptor::savePaymentInformationAndPlaceOrder [args]
27
File "/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php" line 95 in call_user_func_array [args]
28
File "/vendor/magento/module-webapi/Controller/Rest.php" line 188 in Magento\Webapi\Controller\Rest\SynchronousRequestProcessor::process [args]
29
File "/vendor/magento/framework/Interception/Interceptor.php" line 58 in Magento\Webapi\Controller\Rest::dispatch [args]
30
File "/vendor/magento/framework/Interception/Interceptor.php" line 138 in Magento\Webapi\Controller\Rest\Interceptor::___callParent [args]
31
File "/vendor/fastly/magento2/Model/FrontControllerPlugin.php" line 135 in Magento\Webapi\Controller\Rest\Interceptor::Magento\Framework\Interception\{closure} [args]
32
File "/vendor/magento/framework/Interception/Interceptor.php" line 135 in Fastly\Cdn\Model\FrontControllerPlugin::aroundDispatch [args]
33
File "/vendor/magento/framework/Interception/Interceptor.php" line 153 in Magento\Webapi\Controller\Rest\Interceptor::Magento\Framework\Interception\{closure} [args]
34
File "/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php" line 23 in Magento\Webapi\Controller\Rest\Interceptor::___callPlugins [args]
35
File "/vendor/magento/framework/App/Http.php" line 116 in Magento\Webapi\Controller\Rest\Interceptor::dispatch [args]
36
File "/vendor/magento/framework/Interception/Interceptor.php" line 58 in Magento\Framework\App\Http::launch
37
File "/vendor/magento/framework/Interception/Interceptor.php" line 138 in Magento\Framework\App\Http\Interceptor::___callParent [args]
38
File "/vendor/magento/framework/Interception/Interceptor.php" line 153 in Magento\Framework\App\Http\Interceptor::Magento\Framework\Interception\{closure}
39
File "/generated/code/Magento/Framework/App/Http/Interceptor.php" line 23 in Magento\Framework\App\Http\Interceptor::___callPlugins [args]
40
File "/vendor/magento/framework/App/Bootstrap.php" line 264 in Magento\Framework\App\Http\Interceptor::launch
41
File "/pub/index.php" line 29 in Magento\Framework\App\Bootstrap::run [args]
Magento\Framework\Exception\CouldNotSaveException: A server error stopped your order from being placed. Please try to place your order again.
1
File "/vendor/magento/module-checkout/Model/PaymentInformationManagement.php" line 136
2
File "/vendor/magento/framework/Interception/Interceptor.php" line 58 in Magento\Checkout\Model\PaymentInformationManagement::savePaymentInformationAndPlaceOrder [args]
3
File "/vendor/magento/framework/Interception/Interceptor.php" line 138 in Magento\Checkout\Model\PaymentInformationManagement\Interceptor::___callParent [args]
4
File "/vendor/magento/framework/Interception/Interceptor.php" line 153 in Magento\Checkout\Model\PaymentInformationManagement\Interceptor::Magento\Framework\Interception\{closure} [args]
5
File "/generated/code/Magento/Checkout/Model/PaymentInformationManagement/Interceptor.php" line 23 in Magento\Checkout\Model\PaymentInformationManagement\Interceptor::___callPlugins [args]
6
Magento\Checkout\Model\PaymentInformationManagement\Interceptor::savePaymentInformationAndPlaceOrder [args]
7
File "/vendor/magento/module-webapi/Controller/Rest/SynchronousRequestProcessor.php" line 95 in call_user_func_array [args]
8
File "/vendor/magento/module-webapi/Controller/Rest.php" line 188 in Magento\Webapi\Controller\Rest\SynchronousRequestProcessor::process [args]
9
File "/vendor/magento/framework/Interception/Interceptor.php" line 58 in Magento\Webapi\Controller\Rest::dispatch [args]
10
File "/vendor/magento/framework/Interception/Interceptor.php" line 138 in Magento\Webapi\Controller\Rest\Interceptor::___callParent [args]
11
File "/vendor/fastly/magento2/Model/FrontControllerPlugin.php" line 135 in Magento\Webapi\Controller\Rest\Interceptor::Magento\Framework\Interception\{closure} [args]
12
File "/vendor/magento/framework/Interception/Interceptor.php" line 135 in Fastly\Cdn\Model\FrontControllerPlugin::aroundDispatch [args]
13
File "/vendor/magento/framework/Interception/Interceptor.php" line 153 in Magento\Webapi\Controller\Rest\Interceptor::Magento\Framework\Interception\{closure} [args]
14
File "/generated/code/Magento/Webapi/Controller/Rest/Interceptor.php" line 23 in Magento\Webapi\Controller\Rest\Interceptor::___callPlugins [args]
15
File "/vendor/magento/framework/App/Http.php" line 116 in Magento\Webapi\Controller\Rest\Interceptor::dispatch [args]
16
File "/vendor/magento/framework/Interception/Interceptor.php" line 58 in Magento\Framework\App\Http::launch
17
File "/vendor/magento/framework/Interception/Interceptor.php" line 138 in Magento\Framework\App\Http\Interceptor::___callParent [args]
18
File "/vendor/magento/framework/Interception/Interceptor.php" line 153 in Magento\Framework\App\Http\Interceptor::Magento\Framework\Interception\{closure}
19
File "/generated/code/Magento/Framework/App/Http/Interceptor.php" line 23 in Magento\Framework\App\Http\Interceptor::___callPlugins [args]
20
File "/vendor/magento/framework/App/Bootstrap.php" line 264 in Magento\Framework\App\Http\Interceptor::launch
21
File "/pub/index.php" line 29 in Magento\Framework\App\Bootstrap::run [args]

[convenient]

@Silarn maybe this? https://github.com/AmpersandHQ/magento2-disable-stock-reservation/issues/34#issuecomment-780872927

[Silarn]

This did indeed appear to be a potential cause, however I'm somewhat confused about the fact that were were almost twice as many SKUs with trailing spaces in the inventory_source_item table than there were in the catalog_product_entity table.

Is this some sort of core Magento issue?

[convenient]

@Silarn I've never come across it myself. It may be a core magento issue that somehow mangles these skus, or perhaps some way of creating the products / stock inventory that we don't hit during our REST API product creation flow 🤷

[Tsalkapone]

We have recently come accross this issue as well and it seems that it is caused by the normalizeSku function. Products with sku containing non-word characters messing with array indexing causing exception notice in line 127: $itemsTdDeliver[$normalizedSku] -= $qtyToDeduct;

We fixed the issue by modifying normalizeSku function in order to remove non-words characters from sku and the error was fixed:

private function normalizeSku(string $sku): string { return preg_replace("/[^\w\d]/","",mb_convert_case($sku, MB_CASE_LOWER, 'UTF-8')); }