Case: Generic contact / answer form(s)

[lvbachmann]

What needs to be solved?

Today, many app owners (and other government bodies) have no secure alternative to e-mail when contacting them. And messages sent through DPI and DPV generally don't contain any way of giving an answer.

How do you want it solved?

One (or two) generic forms owned by Digdir, that use eFormidling to send data to the relevant app owner (or other government body). These generally contain a title, message, attachment(s) and for answers; a case-ID.

Alternative solutions

Making a template for the relevant form(s), and let the different app owners make forms as they need them.

Additional context

The eFormidling based solution needs some functionality in the interface between Altinn and eFormidling to be completed before this issue should be solved.