[Bug]: Proxy environment issues prevent access to OpenAI

[thughy]

Is there an existing issue for the same bug?

• [x] I have checked the existing issues.

Describe the bug and reproduction steps

when i start the docker first (set https_proxy, https_proxy in the docker run cmd by using -e flag, and then let docker sleep inifity), and then i enter docker environments (docker exec -it openhands-app /bin/bash), try to request openai api (by running "python3 test_api.py"), the api call can work successfully.

however, when at the same time, i run the openhands start cmd: docker exec -it openhands-app /bin/bash -c "/app/entrypoint.sh uvicorn openhands.server.listen:app --host 0.0.0.0 --port 3000" , my api request fails, the error log goes:

" File "/app/.venv/lib/python3.12/site-packages/litellm/main.py", line 3085, in completion raise exception_type( ^^^^^^^^^^^^^^^ File "/app/.venv/lib/python3.12/site-packages/litellm/litellm_core_utils/exception_mapping_utils.py", line 2201, in exception_type raise e File "/app/.venv/lib/python3.12/site-packages/litellm/litellm_core_utils/exception_mapping_utils.py", line 1988, in exception_type raise AuthenticationError( litellm.exceptions.AuthenticationError: litellm.AuthenticationError: AzureException AuthenticationError - Error code: 401 - {'error': {'message': 'invalid target region, request denied', 'code': '-1016'}} "

it seems that i have made the proxy http correctly for the docker container (since i can run the test_api.py script successfully), but the openhands app cannot correctly use the proxy?

can anybody help me to fix this issue? thanks

OpenHands Installation

Docker command in README

OpenHands Version

SANDBOX_RUNTIME_CONTAINER_IMAGE=docker.all-hands.dev/all-hands-ai/runtime:0.24-nikolaik

Operating System

None

Logs, Errors, Screenshots, and Additional Context

No response

[github-actions[bot]]

This issue is stale because it has been open for 30 days with no activity. Remove stale label or comment or this will be closed in 7 days.

[github-actions[bot]]

This issue was closed because it has been stalled for over 30 days with no activity.