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Aqara E1 (QBKG39LM, firmware: 0.0.0_0020) can't rejoin in gateway

Open ahit976 opened this issue 2 years ago • 9 comments

I have 3 Aqara E1 switches (QBKG39LM, Zigbee, singe wire double switch), and Xiaomi Mijia Smart Multi-Mode Gateway(hacked,v1.5.0_0102. These 3 E1 switches worked well since Dec. 2022.

Last week one of E1 was reseted, and after that it CAN NOT rejoin in the XiaoMi 3 gateway again, neither by Mi Home APP nor by physical key on XiaoMi 3 Gateway. I rebooted the Gateway and Switch several times, and called Xiaomi support, it does not work. XiaoMi Gateway 3 has 14 zigbee devices, is less than the limit number of 32. The E1 is still well, it can join in another M1s Gateway correctly. But it CAN NOT rejoin in the XiaoMi 3 gateway again.

I don't know wether is it related to the E1's fireware (QBKG39LM, firmware: 0.0.0_0020). Dose anyone run into the same problem? Thanks.

ahit976 avatar Aug 18 '22 06:08 ahit976

Have you any other ZigBee devices with this gateway? If they works fine?

AlexxIT avatar Sep 03 '22 07:09 AlexxIT

Have you any other ZigBee devices with this gateway? If they works fine?

THANKS for your attention. This Xiaomi 3 gate way has 2 aqara E1 zigbee switches, 3 zigbee body motion and door sensors, 1 zigbee aqara D1, and 7 blue tooth devices(some of them has the function of bluetooth gateway). All these devices worked well. But one of 3 E1 Can not rejoin in the Xiaomi gateway 3. it is still work when join aqara M1s for testing. Thanks

ahit976 avatar Sep 03 '22 09:09 ahit976

How many beeps do you heard?

AlexxIT avatar Sep 03 '22 11:09 AlexxIT

How many beeps do you heard?

after 60 sec,heard one short beep. i search the manaul. it shows that fail to link

ahit976 avatar Sep 04 '22 00:09 ahit976

Can you pair other Zigbee devices with this gateway?

AlexxIT avatar Sep 04 '22 02:09 AlexxIT

Can you pair other Zigbee devices with this gateway?

I successfully intergrated a wireless remote key with the gateway. i think the gateway is well.

ahit976 avatar Sep 04 '22 12:09 ahit976

Well. You may try to reboot Gateway 3. And power off M1S during pairing.

AlexxIT avatar Sep 04 '22 20:09 AlexxIT

Well. You may try to reboot Gateway 3. And power off M1S during pairing.

Thanks. I did that but still not work. I think it may be something about the firmware of E1 switch.

ahit976 avatar Sep 05 '22 00:09 ahit976

No. Any Zigbee device can be paired with gateway.

AlexxIT avatar Sep 05 '22 02:09 AlexxIT

Please reopen the issue if it is still relevant

AlexxIT avatar Jun 12 '23 06:06 AlexxIT