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Unable to see stream on iPhone externally via nabu casa

Open julet85 opened this issue 2 years ago • 12 comments

RTSP stream works fine on iPhone while connected to LAN. Also works fine in browser while connected externally. It appears that just iPhone is unable to see stream. I am using nabu casa for external connection. No errors in the logs.

Any idea how to resolve this issue? Apologies if this has already been answered somewhere. I did have a look at the FAQs but did not find anything that specifically resolves my problem.

julet85 avatar Jan 30 '22 14:01 julet85

Also works fine in browser while connected externally

Works fine in iPhone browser? Or PC?

AlexxIT avatar Apr 10 '22 13:04 AlexxIT

I have the same problem on iOS 15.4 App HA and Safari external network stream not working. Local on LAN is ok. Older iPhone with iOS 12 works ok locally and externally. I noticed the problem from updating to iOS 15.3

chudystg avatar Apr 13 '22 11:04 chudystg

@chudystg you need to check external access in exact same conditions. Same WiFi network or same mobile operator.

AlexxIT avatar Apr 14 '22 03:04 AlexxIT

same problem here only local works. I'm on the latest ios using a reverse proxy.

robsalasco avatar Jun 19 '22 05:06 robsalasco

I'm running into the same issue with my iPhone going through nabu casa. It works fine on Wi-Fi and doesn't work on mobile. I'm using the official home assistant app.

Everything works perfectly on my android phone

thinkjk avatar Aug 15 '22 02:08 thinkjk

The bug is still there, it seems to be an iOS issue as the streaming works on Android devices.

dberrocal-git avatar Aug 20 '22 16:08 dberrocal-git

For me, the Orange operator turned out to be the problem. The problem was solved by activating the Orange VPN service for my Orange phone.

chudystg avatar Aug 20 '22 16:08 chudystg

Took a while to figure this out but in my case it was the carrier, tried a SIM card from another carrier and was able to stream video externally via Nabu Casa.

julet85 avatar Aug 21 '22 03:08 julet85

@AlexxIT I'm happy to send any logs over. I'm on Verizon Wireless

thinkjk avatar Aug 21 '22 03:08 thinkjk

Check my new project. It has solution for external access https://github.com/AlexxIT/go2rtc

AlexxIT avatar Aug 21 '22 11:08 AlexxIT

Check my new project. It has solution for external access https://github.com/AlexxIT/go2rtc

Thanks! Does this mean that WebRTC development will stop? I'm having a hard time trying to set this up in the frigate lovelace card to use WebRTC. I can't tell if the video stream is using the go2rtc integration or the generic camera RTSP stream.

thinkjk avatar Aug 21 '22 21:08 thinkjk

go2rtc is the next version. It will replace this integration backend in the future. And it can be used with default Lovelace card without this integration card.

AlexxIT avatar Aug 22 '22 02:08 AlexxIT