One by one my POWR320D are dieing

[georgepauna]

Since around version 3.5.0, slowly but surely my POWR320D devices disconnect or phisical button no longer works, or they report 0w and show they're off but they're allowing power to go through, or a mix of the above. At the moment I have about 5 out of 10 devices with issues and more are faiking every hour or so. Not sure what's happening, I reverted the addon, i restarted devices and internet, not sure if it's related to the addon, maybe somebody has an idea what to do next

[AlexxIT]

You need to collect debug logs

[georgepauna]

I attached the log after a fresh start POWR3_weird_issues.txt

10017fb312 - it's online, shows 0 for current, voltage, power, etc (wrong) 10017faf72 - unavailable 10017fb01f - unavailable 10017fb0e1 - it's online, shows 0 for current, voltage, power, etc (wrong) - this seems to have broken at this full restart I did to get this log, it was reporting everything fine before this restart. 1001d4ceeb - unavailable 1001d4dcfe - unavailable

some notes

• one device (10017fa278) is really offline, it's not connected, the rest should all work and they did until 3.3.1
• physical devices above (failing ones) have red led on them off and don't respond to button press
• I noticed in the log "operSide":1 for 5 out of 6 failing devices - not sure what that is, but maybe it's related
• unplugging, waiting for few seconds, plugging back in didn't work, device is still in weird state.

[georgepauna]

Here are device also diagnostics before and after config_entry-sonoff-944035f150abbcaf8a1c9ef57833e132.json_after.txt config_entry-sonoff-944035f150abbcaf8a1c9ef57833e132.json_before.txt

[isiden1]

Got same issue with my powr320ds. For me the fix was:

• fresh install from master version from hacs
• Remove sonoff integration
• Reinstall integration

[georgepauna]

Thanks, tried it, still have the same problem. Meanwhile one more device went into limbo :( I'm pretty sure it's not related to the integration, unless the new energy info polling is messing up the devices somehow

[zbajar]

Hi, I have the same problem with the POWR316, one is connected on the network but does not respond to physical or network instructions. Another disconnects and connects after reboot. Has anyone found a solution? Could it be a network problem? Sometimes it happens to me with other Sonoff devices as well.

[georgepauna]

Here's what happened after. About a week ago i accidentally shorted one of the circuits that was metered by a non functioning POWR320D. The MCB tripped and it took me about 10 minutes until I restored power. The POWR320D started working. So I cut power to all, and this time waited 5min+ before turning power on.

This fixed 5 out of 6 devices and they are working fine for a week and counting. Only one is still showing 0 power/voltage/current.

Try powering off for longer than few seconds.