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Release 30: Fatal Error - Unable to retrieve cookies

Open maric193 opened this issue 2 months ago • 5 comments

Am currently trying to find a working release. The latest currently send back the below error without opening the browser. The command was formatted like so:

.\PatreonDownloader.App.exe --url https://www.patreon.com/cw/[name]/posts --download-directory d:\downloads --use-sub-directories

(Error below)

2025-09-30 21:30:01.6652 FATAL Fatal error, application will be closed: System.Exception: Unable to retrieve cookies at UniversalDownloaderPlatform.Engine.UniversalDownloader.Download(String url, IUniversalDownloaderPlatformSettings settings) in F:\Sources\BigProjects\PatreonDownloader\submodules\UniversalDownloaderPlatform\UniversalDownloaderPlatform.Engine\UniversalDownloader.cs:line 138 at PatreonDownloader.App.Program.RunPatreonDownloader(CommandLineOptions commandLineOptions) in F:\Sources\BigProjects\PatreonDownloader\PatreonDownloader.App\Program.cs:line 128 at PatreonDownloader.App.Program.Main(String[] args) in F:\Sources\BigProjects\PatreonDownloader\PatreonDownloader.App\Program.cs:line 68

Release 27 is the closest to doing anything, but after I login it just sits there and does nothing. Closing the browser and trying run again produces an "Unable to retrieve cookies" error.

maric193 avatar Oct 01 '25 02:10 maric193

I have the same issue. Deleting the entire folder and using a fresh copy of release 30 doesn't change a thing.

2025-10-24 19:18:38.4785 FATAL Fatal error, application will be closed: System.Exception: Unable to retrieve cookies
   at UniversalDownloaderPlatform.Engine.UniversalDownloader.Download(String url, IUniversalDownloaderPlatformSettings settings) in F:\Sources\BigProjects\PatreonDownloader\submodules\UniversalDownloaderPlatform\UniversalDownloaderPlatform.Engine\UniversalDownloader.cs:line 138
   at PatreonDownloader.App.Program.RunPatreonDownloader(CommandLineOptions commandLineOptions) in F:\Sources\BigProjects\PatreonDownloader\PatreonDownloader.App\Program.cs:line 128
   at PatreonDownloader.App.Program.Main(String[] args) in F:\Sources\BigProjects\PatreonDownloader\PatreonDownloader.App\Program.cs:line 68

Draaloff avatar Oct 24 '25 18:10 Draaloff

Yeah I'm getting the same errors, any updates for this one?

EmperorHaro avatar Oct 30 '25 18:10 EmperorHaro

If any of you are using Arch Linux, and have Chromium installed, you need to ensure that you explicitly have Google Chrome Stable installed as well.

I had the same issue, but after installing google-chrome-stable, the app is working and the browser window opens, logs in, crawls, and works fine.

if these issues happen on Windows, then I have no idea...

jessienab avatar Nov 02 '25 16:11 jessienab

I'm running Windows 10 LTSC and have Chrome installed for things like this. It worked in the past, but not any more.

The command I've always used is: "D:\PatreonDownloader\PatreonDownloader.App.exe" --url "https://www.patreon.com/c/CREATOR/posts" --download-directory "F:\LOCATION" --descriptions --embeds --campaign-images --json

Draaloff avatar Nov 05 '25 20:11 Draaloff

Just ran into this issue myself whilst running release 30 on Win 10 Pro version 22H2. The browser fails to load and it throws similar errors as mentioned above.

However it works flawlessly on my Windows 11 laptop - could this be a Windows 10 / dependency issue?

dkumar83 avatar Dec 04 '25 15:12 dkumar83