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[BUG] Crash when trying to scan (Pixel 4a, Android 13)

Open anoderay opened this issue 6 months ago • 6 comments

Which app is your issue for

No response

Version

1.14.5 Build 121

What platform are you using?

Android

OS Version

Android 13

What happened?

Fresh install of the app, opening the scanning module. Document seems to be recognized by the automatic capture, automatic capture is triggered, the app crashes (and closes)

Relevant log output

unsure how to access the logs of the app

Code of Conduct

  • [x] I agree to follow this project's Code of Conduct

anoderay avatar May 14 '25 07:05 anoderay

Same device and exactly same problem here. Any idea why ?

clemcnx avatar Jun 07 '25 08:06 clemcnx

@clemcnx @anoderay you can use logfox to get the logcat. Please clear log from logfox menu before triggering the crash. After you triggered the crash go back to logfox and save the logcat and share Thank you

farfromrefug avatar Jun 07 '25 14:06 farfromrefug

Same device and same issue here.

adrianramospeon avatar Nov 09 '25 14:11 adrianramospeon

@adrianramospeon any chance you can acquire a logcat?

farfromrefug avatar Nov 09 '25 14:11 farfromrefug

@farfromrefug Well, I'll be damned. To get you a clean logcat, I closed all applications, restarted the device, and now it runs properly. If/when I get a failure again, I'll upload the log here. Thanks for your prompt reply!

adrianramospeon avatar Nov 10 '25 12:11 adrianramospeon

@adrianramospeon sure let me know if it crashes again. thanks

farfromrefug avatar Nov 11 '25 08:11 farfromrefug