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Telegram A is not loading

Open Denvormine opened this issue 1 year ago • 9 comments

Telegram Web page is not loading. It's just a blank white screen. I had been using Telegram A for quite a while, but 2 days ago it just started to not load. I have to use Telegram K now :( There's an error in console: DOMException: Failed to read large IndexedDB value Screenshot from 2024-08-20 12-49-31

Denvormine avatar Aug 20 '24 09:08 Denvormine

Could you please share the Application->Storage tab from the developer mode? This will help us resolve the issue more quickly. Application_Storage_Example

dmitrykabanovdev avatar Aug 21 '24 07:08 dmitrykabanovdev

Something strange happened. Telegram A is now loading (yay), but IndexedDB entries are almost gone. I remember trying to find, what record is so big that it can't be red and there were more entries than now. But here's tab, I hope it can somehow help you in finding cause of this issue. image

Denvormine avatar Aug 21 '24 08:08 Denvormine

Thank you for your response.

dmitrykabanovdev avatar Aug 21 '24 09:08 dmitrykabanovdev

Now I'm getting the same error "DataError: Failed to read large IndexedDB value" image

I'm using Telegram K at the moment. (But I'd prefer to use A) (saying this in case K uses storage as well)

mrd000 avatar Sep 14 '24 09:09 mrd000

I am also having this problem now with https://web.telegram.org/a/ which I assume is what you guys mean by Telegram A.

I actually used the "Empty Cache and Hard Reload" option on chrome, so I am not sure if this changed the storage size, but it doesn't seem big right now:

Image

But the error persists.

VinGarcia avatar Jul 06 '25 16:07 VinGarcia

I found a workaround that I wanted to document here in case it's useful in solving the problem.

Unfortunately I am no longer in the broken state, so I'll describe from memory.

I started with inspecting the IndexedDB databases and I cleared the contents of all tables in four different account databases labeled to the effect of "account one", "account two". I also cleared the tables from a "common" account database. The problem still persisted with these changes.

I then simply dropped all of the databases and reloaded the page.

Telegram A now loads and brought me right to my messages, still logged in.

Now I only have one IndexedDB database tt-data and one table in that database store.

Hopefully this helps with either an app solution or helps someone looking for a workaround as I was this evening.


P.S. If I remember correctly, my storage summary in the chrome dev tools looked similar to the screenshots above.

mstefanwalker avatar Jul 25 '25 02:07 mstefanwalker

Help

atatajdjdho avatar Jul 25 '25 02:07 atatajdjdho

Yes help me

Pada Jum, 25 Jul 2025 10.01, M Stefan Walker @.***> menulis:

mstefanwalker left a comment (Ajaxy/telegram-tt#380) https://github.com/Ajaxy/telegram-tt/issues/380#issuecomment-3116002348

I found a workaround that I wanted to document here in case it's useful in solving the problem.

Unfortunately I am no longer in the broken state, so I'll describe from memory.

I started with inspecting the IndexedDB databases and I cleared the contents of all tables in four different account databases labeled to the effect of "account one", "account two". I also cleared the tables from a "common" account database. The problem still persisted with these changes.

I then simply dropped all of the databases and reloaded the page.

Telegram A now loads and brought me right to my messages, still logged in.

Now I only have one IndexedDB database tt-data and one table in that database store.

Hopefully this helps with either an app solution or helps someone looking for a workaround as I was this evening.

— Reply to this email directly, view it on GitHub https://github.com/Ajaxy/telegram-tt/issues/380#issuecomment-3116002348, or unsubscribe https://github.com/notifications/unsubscribe-auth/BUUZNSEWTWHOUFEQ3JMKJR33KGFYDAVCNFSM6AAAAACA4MZQQWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTCMJWGAYDEMZUHA . You are receiving this because you are subscribed to this thread.Message ID: @.***>

atatajdjdho avatar Jul 25 '25 02:07 atatajdjdho

Same here, even with an Indexed DB of only 23MB.

Solution was to open Dev Tools (F12 on Windows/Linux), then select the tt-data from IndexedDB, and click Delete database. Use it at your own risk!

Image

dugwood avatar Aug 02 '25 05:08 dugwood