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Android & iOS to Website Live Streaming not working. Only audio is coming, video is not coming.

Open shubhra-ahead opened this issue 3 years ago • 2 comments

We have implemented this sdk at our end and facing the issue that when the user goes live from iOS or Android device to Website, then the live video is not displaying.

Only the voice behind the video is audible,

Please provide assistance on this issue.

shubhra-ahead avatar Jul 08 '21 11:07 shubhra-ahead

One possible reason is wrongly used audio SDK. Can you double check?

yoreland avatar Jul 13 '21 15:07 yoreland

One possible reason is wrongly used audio SDK. Can you double check?

As mentioned, we can hear the audio, but the issue is we can not see the video.

shubhra-ahead avatar Jul 15 '21 05:07 shubhra-ahead

This issue is still open from 2021 and the we can replicate the same at our end multiple times.

Can we please get an update from Agora team on this?

shubhra-ahead avatar Sep 20 '23 05:09 shubhra-ahead