react-native-agora Voice call volume issue

Hello,

Our company is using a voice call using react-native-agora. It is currently being serviced on Android and iPhone, and there is an issue related to volume. An Android phone and an iPhone are in a call. After turning on the speaker on the iPhone and then turning on the speaker on the Android phone, I noticed that the volume of the other party is reduced on the iPhone for a while. Could you please confirm this phenomenon? And is there any solution?

thank you.

Nov 30 '21 06:11 giftsets

I think the two devices are too close and start noise reduction.

Dec 01 '21 06:12 LichKing-2234

This phenomenon occurs even when the two devices are not close and the call test is conducted in different areas. Is there any way to solve this?

Dec 05 '21 23:12 giftsets

@LichKing-2234

Can you answer the question I asked above? If it's because of noise reduction, can I adjust or turn it off?

Dec 23 '21 07:12 giftsets

You can contact to our tech support.

Dec 23 '21 11:12 LichKing-2234

It is hard to solute on github.

Dec 23 '21 11:12 LichKing-2234

@LichKing-2234 Where can I find tech support? Can you give me a link?

Dec 23 '21 11:12 giftsets

https://www.agora.io/en/talk-to-us/

Dec 24 '21 03:12 LichKing-2234