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[ECP-9431] Handling Refund Delay and Order Cancellation Issues when using Giftcard + redirected Payment method

Open khushboo-singhvi opened this issue 4 months ago • 4 comments

Description When a customer places an order using a gift card in combination with any redirected payment method, an order is created which redeems the gift card balance, even if the full payment is not completed. As a result, the customer is unable to use the gift card again, despite the full order is not successfully placed. This PR handles this situation wherein we cancel the already authorised partial payments(Giftcard Payments) if the payment with the redirect payment method fails.

Tested scenarios Klarna, 3DS, Ideal Successful and failing situations tested.

Fixes

khushboo-singhvi avatar Oct 15 '24 14:10 khushboo-singhvi