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[ECP-9099] Refunded order - payment_review state

Open Nuranto opened this issue 1 year ago • 3 comments

Describe the bug

Sometimes (maybe 1 or 2% of the time), when we refund online an order with adyen, the order stays with state = payment_review. The status is correct (closed).

So when some admin comes and add a comment, it also change the order status with the default status for payment_review state, leaving the order in an incorrect state / status.

I don't know how to reproduce.

It first happened today, we upgraded to 9.2.0 (from v8) two days ago.

Capture d’écran 2024-03-07 à 14 08 27

Magento version 2.4.6-p4

Plugin version 9.2.0

Nuranto avatar Mar 07 '24 12:03 Nuranto