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Expired payments

Open dronerdk opened this issue 5 months ago • 4 comments

Hello

We have a lot of expired payments due to that we by law only can capture payment when we ship the order. Therefor if we have backorders we often get our payment expired.

I would like to discuss a feature with you that can help with this. The feature should work like when a payment is expired the customer should get a new payment link to be able to pay again for the order in backorder. It should work like this.

  1. In adyen the payment get expired.
  2. Adyen send out a expired payment call to Magento via webook.
  3. Magento should change order status to ex expired payment.
  4. Magento should then send out an Adyen payment link via mail and some explanation regarding the new payment.
  5. The amount of the payment link should be the same as the amount of the Total order due.
  6. If the customer pays with via the payment link it can go back in the same order status flow "Authorized"
  7. If the customer do not pay the order should be canceled at last.

What do you think? I did see another online store do this, on some items in backorder.

dronerdk avatar Feb 06 '24 12:02 dronerdk