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[PW-7015] adyen_bankTransfer_IBAN payment method doesn't work

Open atty31 opened this issue 1 year ago • 3 comments

Describe the bug Nothing happens when I select adyen_bankTransfer_IBAN as a payment method and press the 'Place order' button. I am not redirected either to adyen page or checkout success or the cart page with an error message. Would you please have a look?

To Reproduce Steps to reproduce the behavior:

  1. Go to Checkout
  2. Select adyen_bankTransfer_IBAN as a payment method
  3. Submit or Place the order
  4. Nothing happens

Expected behavior adyen_bankTransfer_IBAN should work, same as iDeal or CC etc.

Magento version [2.4.2-p1]

Plugin version [8.3.3]

atty31 avatar Aug 03 '22 07:08 atty31

Hi @atty31,

Thank you for opening this issue with us. Indeed, placing the order with bank transfer doesn't seem to be doing anything at this time. I have opened a ticket internally and we will be looking into this.

Kind regards, Rok, Adyen

RokPopov avatar Aug 03 '22 07:08 RokPopov

Hi @atty31,

I hope you are doing well. I wanted to give you an update regarding this issue, as we have been investigating on the cause behind it. We've learned the underlying issue is related to the version of the Web Component that our plugin is using. The good news is that the fix will be introduced in the new release of the Web Component. After that, we will be able to update the version of the Web Component that the plugin uses, which should solve the issue.

Kind regards, Rok, Adyen

RokPopov avatar Aug 09 '22 15:08 RokPopov

Hi @RokPopov , Thank you for keeping me updated about this issue. Appreciate it !

atty31 avatar Aug 11 '22 14:08 atty31

Hi @atty31,

Fix will be out in the next release, which is due this week.

Thanks, Jean Adyen

Morerice avatar Aug 22 '22 08:08 Morerice