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Adyen
CVC not cleared on stored payment method when an error occurs
Describe the challenge A clear and concise description of what you are trying to achieve. What steps did you take? What is the expected behavior / API ?
Hello, I am currently addressing an issue regarding stored payment methods. When a user selects a stored payment method in the drop down component, an alert is shown that will ask the user to enter their CVC (I believe this is being managed by StoredCardAlertManager). When the user enters the wrong CVC or a payment error occurs on the server, we show an alert with the error that occurred to the user. Now if the user decides the select the same stored payment method that failed, the alert to ask the user to enter their CVC appears, but the CVC field is already populated with the previous entered CVC. So far, I haven't found an API that allows us to clear the CVC field in the alert. Is there a way to clear the CVC field when an error occurs?
Documentation update (optional) N/A
Screenshots I've attached a video of the current behavior that we are experiencing : https://user-images.githubusercontent.com/41126742/111008743-c4187100-835f-11eb-9221-2b62666e6621.mp4
Hi @Manny-ModMed ,
Thanks for reporting this!.
We can simply clear sensitive fields when a component is dismissed like CVC and PAN, but I think it makes sense to keep fields like email address and names ..etc, do you agree?.
@mohammedDehairy
I agree with clearing sensitive fields like the CVC and PAN fields. But I'm not sure about fields like email address, names, etc. Maybe for those, we could have a configuration to opt in to clearing out.
@Manny-ModMed ,
Maybe for those, we could have a configuration to opt in to clearing out.
Yeah, that's also a good idea.
@mohammedDehairy
For the CVC/PAN fields, is this something that can be implemented?
Hi @Manny-ModMed ,
Yes of course, no worries, its on our radar, and will be done in the next release(s).
