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Android Dropin: Invalid Request unfortunately we were unable to process this request

Open AF-jum opened this issue 3 years ago • 5 comments

Describe the bug

After successful payment user is not redirect to app most of the time and Invalid Request unfortunately we were unable to process this request is displayed. User is charged but makeDetailsCall is not invoked. sometimes user is redirected successfully and makeDetailsCall is invoked. App uses DropIn.

Return url is correct : adyencheckout://your.package.name

Smartphone (please complete the following information):

  • OS: Android
  • Browser Chrome
  • Version 12

https://user-images.githubusercontent.com/91950310/152311179-176f9444-bc0e-439a-9988-f7e8b24f1fe4.mp4

AF-jum avatar Feb 03 '22 08:02 AF-jum

This error is happening in the backend, please contact our support team

caiofaustino avatar Feb 03 '22 09:02 caiofaustino

Thanks for quick response. This is happening on Adyen Backed? For IOS it works all the time.

AF-jum avatar Feb 03 '22 09:02 AF-jum

The error message you see is in a webpage called a gluepage, maybe there is something wrong with the setup for this payment method, or something in your account configuration. The fact that it works some times and fails other tells me the returnUrl is probably correct indeed. Support will be able to look into your account and help you better.

caiofaustino avatar Feb 03 '22 09:02 caiofaustino

The fact that it works all the time on IOS (that uses Component not Drop-in) and sometimes on Android too points out account configurations are correct.

AF-jum avatar Feb 03 '22 09:02 AF-jum

Hi, @AF-jum , are you still facing this issue?

jreij avatar May 18 '22 11:05 jreij

Closing for inactivity, please reopen this issue if you are still experiencing problems.

jreij avatar Sep 29 '22 08:09 jreij