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Published 20 hours ago • verified publisher icon Adobe-Consulting-Services

ACS Commons Manage Controlled Processes - Reports are reporting failure when user request for download.

Open himanshukrsingh opened this issue 3 years ago • 4 comments

Required Information

  • [ ] AEM Version - 6.5.8
  • [ ] ACS AEM Commons Version: 5.0.4
  • [ ] Reproducible on Latest? yes

Expected Behavior

User should be able to download reports in excel format generated under ACS Common Manage Controlled Processes.

Actual Behavior

When "Download(excel)" button is clicked, target report should get downloaded - Not working and backend reports following error:

04.11.2021 18:22:38.211 ERROR [142.203.1.9 [1636050156694] GET /var/acs-commons/mcp/instances/7B06355B8DCC9113/_jcr_content/report.xlsx HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Uncaught Throwable java.lang.InternalError: java.lang.reflect.InvocationTargetException at java.desktop/sun.font.FontManagerFactory$1.run(FontManagerFactory.java:86) ... ..

Steps to Reproduce

Navigate to AEM => Tools => ACS AEM Commons => Manage Controlled Processes

  1. Select any existing report, to view OR download
  2. To execute a new report, click on "Start Process" and select report, e.g. - "Tag Report". Once generated, the report will be available view OR download

Links

Full Error: 04.11.2021 18:22:38.211 ERROR [142.203.1.9 [1636050156694] GET /var/acs-commons/mcp/instances/7B06355B8DCC9113/_jcr_content/report.xlsx HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Uncaught Throwable java.lang.InternalError: java.lang.reflect.InvocationTargetException at java.desktop/sun.font.FontManagerFactory$1.run(FontManagerFactory.java:86) at java.base/java.security.AccessController.doPrivileged(Native Method) at java.desktop/sun.font.FontManagerFactory.getInstance(FontManagerFactory.java:74) at java.desktop/java.awt.Font.getFont2D(Font.java:497) at java.desktop/java.awt.Font.canDisplayUpTo(Font.java:2250) at java.desktop/java.awt.font.TextLayout.singleFont(TextLayout.java:469) at java.desktop/java.awt.font.TextLayout.(TextLayout.java:530) at org.apache.poi.ss.util.SheetUtil.getDefaultCharWidth(SheetUtil.java:273) [com.adobe.granite.poi:2.0.38.CQ650-B0002] at org.apache.poi.ss.util.SheetUtil.getColumnWidth(SheetUtil.java:248) [com.adobe.granite.poi:2.0.38.CQ650-B0002] at org.apache.poi.ss.util.SheetUtil.getColumnWidth(SheetUtil.java:233) [com.adobe.granite.poi:2.0.38.CQ650-B0002] at org.apache.poi.xssf.usermodel.XSSFSheet.autoSizeColumn(XSSFSheet.java:551) [com.adobe.granite.poi:2.0.38.CQ650-B0002] at org.apache.poi.xssf.usermodel.XSSFSheet.autoSizeColumn(XSSFSheet.java:533) [com.adobe.granite.poi:2.0.38.CQ650-B0002] at com.adobe.acs.commons.mcp.impl.GenericReportExcelServlet.autosize(GenericReportExcelServlet.java:148) [com.adobe.acs.acs-aem-commons-bundle:5.0.4] at com.adobe.acs.commons.mcp.impl.GenericReportExcelServlet.createSpreadsheet(GenericReportExcelServlet.java:129) [com.adobe.acs.acs-aem-commons-bundle:5.0.4] at com.adobe.acs.commons.mcp.impl.GenericReportExcelServlet.doGet(GenericReportExcelServlet.java:64) [com.adobe.acs.acs-aem-commons-bundle:5.0.4] at org.apache.sling.api.servlets.SlingSafeMethodsServlet.mayService(SlingSafeMethodsServlet.java:266) [org.apache.sling.api:2.22.0] at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:342) [org.apache.sling.api:2.22.0] at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:374) [org.apache.sling.api:2.22.0] at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:552) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:82) [org.apache.sling.engine:2.7.2] at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:138) [com.day.cq.wcm.cq-wcm-core:5.12.158] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:375) [com.day.cq.wcm.cq-wcm-core:5.12.158] at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:190) [com.day.cq.wcm.cq-wcm-core:5.12.158] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.day.cq.wcm.core.impl.page.PageLockFilter.doFilter(PageLockFilter.java:91) [com.day.cq.wcm.cq-wcm-core:5.12.158] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:94) [com.day.cq.cq-personalization:5.12.44] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:283) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.RequestSlingFilterChain.render(RequestSlingFilterChain.java:49) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:82) [org.apache.sling.engine:2.7.2] at com.adobe.granite.requests.logging.impl.RequestLoggerImpl.doFilter(RequestLoggerImpl.java:121) [com.adobe.granite.requests.logging:1.0.20] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.day.cq.dam.core.impl.assetlinkshare.AdhocAssetShareAuthHandler.doFilter(AdhocAssetShareAuthHandler.java:434) [com.day.cq.dam.cq-dam-core:5.12.290] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2] at com.day.cq.wcm.core.impl.warp.TimeWarpFilter.doFilter(TimeWarpFilter.java:109) [com.day.cq.wcm.cq-wcm-core:5.12.158] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.adobe.cq.social.ugcbase.security.impl.SaferSlingPostServlet.doFilter(SaferSlingPostServlet.java:114) [com.adobe.cq.social.cq-social-ugcbase-impl:2.5.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2] at com.day.cq.dam.core.impl.servlet.ActivityRecordHandler.doFilter(ActivityRecordHandler.java:141) [com.day.cq.dam.cq-dam-core:5.12.290] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.adobe.granite.rest.impl.servlet.ApiResourceFilter.doFilter(ApiResourceFilter.java:70) [com.adobe.granite.rest.api:1.1.16.CQ650-B0005] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.adobe.granite.rest.assets.impl.AssetContentDispositionFilter.doFilter(AssetContentDispositionFilter.java:96) [com.adobe.granite.rest.assets:1.0.58] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.day.cq.wcm.core.impl.AuthoringUIModeServiceImpl.doFilter(AuthoringUIModeServiceImpl.java:372) [com.day.cq.wcm.cq-wcm-core:5.12.158] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter.doFilter(RedirectFilter.java:248) [com.day.cq.wcm.cq-wcm-mobile-core:5.11.10] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter.doFilter(RequestProgressTrackerLogFilter.java:110) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.adobe.cq.social.commons.cors.CORSAuthenticationFilter.doFilter(CORSAuthenticationFilter.java:91) [com.adobe.cq.social.cq-social-commons:1.10.81] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.adobe.granite.optout.impl.OptOutFilter.doFilter(OptOutFilter.java:76) [com.adobe.granite.optout:1.0.0] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:226) [com.day.cq.wcm.cq-wcm-foundation:5.12.32] at com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet.doFilter(FormsHandlingServlet.java:138) [com.day.cq.wcm.cq-wcm-foundation:5.12.32] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:226) [com.day.cq.wcm.cq-wcm-foundation:5.12.32] at com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet.doFilter(CoreFormHandlingServlet.java:123) [com.adobe.cq.core.wcm.components.core:2.15.0] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.adobe.acs.commons.wcm.impl.AemEnvironmentIndicatorFilter$InnerEnvironmentIndicatorFilter.doFilter(AemEnvironmentIndicatorFilter.java:434) [com.adobe.acs.acs-aem-commons-bundle:5.0.4] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.adobe.cq.history.impl.HistoryRequestFilter.doFilter(HistoryRequestFilter.java:122) [com.adobe.cq.cq-history:5.10.6] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.day.cq.wcm.core.impl.WCMRequestFilter.doFilter(WCMRequestFilter.java:90) [com.day.cq.wcm.cq-wcm-core:5.12.158] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:87) [org.apache.sling.rewriter:1.2.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:81) [com.adobe.granite.httpcache.core:1.0.8] at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:60) [com.adobe.granite.httpcache.core:1.0.8] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.adobe.granite.csrf.impl.CSRFFilter.doFilter(CSRFFilter.java:217) [com.adobe.granite.csrf:1.0.20.CQ650-B0002] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at org.apache.sling.security.impl.ContentDispositionFilter.doFilter(ContentDispositionFilter.java:152) [org.apache.sling.security:1.1.16] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at com.adobe.granite.resourceresolverhelper.impl.ResourceResolverHelperImpl.doFilter(ResourceResolverHelperImpl.java:83) [com.adobe.granite.resourceresolverhelper:1.0.4] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:78) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:151) [org.apache.sling.engine:2.7.2] at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:250) [org.apache.sling.engine:2.7.2] at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:123) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86) [org.apache.felix.http.jetty:4.1.4] at com.adobe.acs.commons.wcm.impl.AemEnvironmentIndicatorFilter.doFilter(AemEnvironmentIndicatorFilter.java:212) [com.adobe.acs.acs-aem-commons-bundle:5.0.4] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4] at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308) [com.adobe.granite.license:1.2.10] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4] at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4] at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116) [org.apache.sling.featureflags:1.2.2] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4] at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:75) [org.apache.sling.engine:2.7.2] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4] at org.apache.sling.engine.impl.parameters.RequestParameterSupportConfigurer.doFilter(RequestParameterSupportConfigurer.java:67) [org.apache.sling.engine:2.7.2] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:146) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1002) [org.apache.felix.http.jetty:4.1.4] at com.adobe.granite.auth.oauth.impl.OAuthCallbackFilter.doFilter(OAuthCallbackFilter.java:69) [com.adobe.granite.auth.oauth:1.7.2] at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.4] at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:326) [org.apache.sling.security:1.1.16] at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:97) [org.apache.felix.http.sslfilter:1.2.6] at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.4] at com.adobe.ams.security.core.AMSSecurityFilter.doFilter(AMSSecurityFilter.java:56) [com.adobe.ams.dispatcher-filter-test-endpoint.core:0.0.2] at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:137) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1012) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:91) [org.apache.felix.http.jetty:4.1.4] at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49) [org.apache.felix.http.jetty:4.1.4] at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [org.apache.felix.http.servlet-api:1.1.2] at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:791) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:550) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1435) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1350) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:191) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.Server.handle(Server.java:516) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:388) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:633) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:380) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:273) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:540) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:395) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:161) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:336) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:313) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:171) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:129) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:375) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:773) [org.apache.felix.http.jetty:4.1.4] at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:905) [org.apache.felix.http.jetty:4.1.4] at java.base/java.lang.Thread.run(Thread.java:834) Caused by: java.lang.reflect.InvocationTargetException: null at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:490) at java.desktop/sun.font.FontManagerFactory$1.run(FontManagerFactory.java:84) ... 161 common frames omitted Caused by: java.lang.NullPointerException: null at java.desktop/sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1262) at java.desktop/sun.awt.FontConfiguration.readFontConfigFile(FontConfiguration.java:225) at java.desktop/sun.awt.FontConfiguration.init(FontConfiguration.java:107) at java.desktop/sun.awt.X11FontManager.createFontConfiguration(X11FontManager.java:719) at java.desktop/sun.font.SunFontManager$2.run(SunFontManager.java:367) at java.base/java.security.AccessController.doPrivileged(Native Method) at java.desktop/sun.font.SunFontManager.(SunFontManager.java:312) at java.desktop/sun.awt.FcFontManager.(FcFontManager.java:35) at java.desktop/sun.awt.X11FontManager.(X11FontManager.java:56) ... 166 common frames omitted

himanshukrsingh avatar Nov 05 '21 15:11 himanshukrsingh

What JDK version are you running? Oracle or OpenJDK ? There can be nuances . MCP reports are working fine on my local AEM 6.5 + Oracle JDK 11.

The code is failing to auto-size the spreadsheet columns to fit the contents. Internally it uses the Apache POI library which calls Java AWT to compute the text width. Java AWT depends on the system fonts which are shipped by default with Oracle JDK but missing in Open JDK.

See https://bugs.openjdk.java.net/browse/JDK-8204688

I'd say that ACS Commons should silently catch this error. The exception is not fatal. User will be able to download the report, only the spreadsheet columns will not auto-sized.

We already put it in a try/catch

https://github.com/Adobe-Consulting-Services/acs-aem-commons/blob/dcd311ec51f1d4d742e39e235eee674c9b45cc59/bundle/src/main/java/com/adobe/acs/commons/mcp/impl/GenericReportExcelServlet.java#L152

I'd say it should just catch Throwable .

YegorKozlov avatar Nov 09 '21 07:11 YegorKozlov

Hi Yegor,

Thanks a lot for sharing the insights, and AEM MCP report are accessible to be viewed as "HTML" and only fails when user tries to download the report in excel format.

We are on AEM v6.5.8.0 and Oracle JDK v11.0.5 using ACS Commons v5.0.4 As suggested, I referenced the acs-aem-commons/bundle/src/main/java/com/adobe/acs/commons/mcp/impl/GenericReportExcelServlet.java code and ACS Commons v5.0.4 version has code check condition present and still failing.

Could you please advise.

Best regards Himanshu K Singh

himanshukrsingh avatar Nov 09 '21 17:11 himanshukrsingh

I can't reproduce it on Oracle JDK 11.0.11 on Ubuntu 20.0.4 and OpenJDK 1.8.252 On RedHat Linux.

image

image

Can you please go to /system/console/jmx, then find the Runtime bean and share what you got there?

This has to do to the missing font packages in the host OS. It's not a bug in ACS Commons, a similar error can happen in any Java application using AWT.

https://blog.adoptopenjdk.net/2021/01/prerequisites-for-font-support-in-adoptopenjdk/

suggests installing the fonts packages manually :

  • Debian/Ubuntu/Mint: apt-get install libfreetype6 fontconfig fonts-dejavu
  • RHEL/CentOS/Fedora: yum install freetype fontconfig dejavu-sans-fonts
  • SLES/OpenSUSE: zypper install libfreetype6 fontconfig dejavu-fonts

Try installing these, it should fix the probem.

YegorKozlov avatar Nov 11 '21 16:11 YegorKozlov

Instead of installing fonts manually in the OS, is it not possible to fix it by adding any dependency or any any custom override inside our aem project?

Narayan-ji avatar Mar 23 '22 10:03 Narayan-ji