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paramountplus.com is broken

Open Alex-302 opened this issue 1 year ago • 7 comments

Please answer the following questions for yourself before submitting an issue

  • [X] Filters were updated before reproducing an issue
  • [X] I checked the knowledge base and found no answer
  • [X] I checked to make sure that this issue has not already been filed

AdGuard version

4.7 n60

Browser version

Chrome 131

OS version

Android 15

Issue Details

Steps to reproduce:

  1. Log in to paramountplus.com (I(@Alex-302) can provide credentials )
  2. Open any video

Expected Behavior

Page is not broken, video vorks.

Actual Behavior

Page is broken, no player, network errors net::ERR_BLOCKED_BY_ORB

DetailsNetwork tab

image

Screenshots

No response

Additional Information

Tried to disable all modules and add paramountplus.com and wwwimage-us.pplusstatic.com to HTTPS exclusions - same error. @@https$document,important also does not help.

Alex-302 avatar Dec 03 '24 15:12 Alex-302

@Alex-302 do u think this will be fixed?

jordansworld avatar Jan 15 '25 01:01 jordansworld

@maxikuzmin @ameshkov will this be fixed

jordansworld avatar Feb 15 '25 13:02 jordansworld

@jordansworld Hi! Unfortunately, I couldn't reproduce this issue. Everything seems to work on desktop; on Android, I can't get any video to play in the browser with or without AdGuard: trying to play a video always redirects to the Play Store.

Regarding BLOCKED_BY_ORB errors on wwwimage-us.pplusstatic.com: I've seen some even without AdGuard filtering, not entirely sure that they are relevant.

Could you try the latest Nightly AdGuard version? If you are still able to reproduce the issue reliably, a debug log would be helpful:

  1. Go to Settings -> General -> Advanced -> Logging level and select Debug.
  2. Reproduce the issue
  3. Go to Settings -> General -> Advanced and Export logs and system info.

ngorskikh avatar Feb 25 '25 17:02 ngorskikh

@ngorskikh i am getting a pc next week can do this for you then

jordansworld avatar Mar 14 '25 14:03 jordansworld

@ngorskikh got my pc today.

log: (redacted)

jordansworld avatar Mar 20 '25 15:03 jordansworld

@jordansworld Thanks, I'll take a look. I've edited your comment: in future, send logs to [email protected] to protect your privacy :)

ngorskikh avatar Apr 05 '25 08:04 ngorskikh

@jordansworld Thanks, I'll take a look. I've edited your comment: in future, send logs to [email protected] to protect your privacy :)

Thankyou

jordansworld avatar Apr 05 '25 11:04 jordansworld

@ngorskikh anything?

jordansworld avatar Apr 22 '25 02:04 jordansworld

@maxikuzmin could you take a look at my logs. i think this issue should be fixed

jordansworld avatar Apr 26 '25 10:04 jordansworld

@ngorskikh you incorrectly removed the link to the logs, you also need to remove the comment edit history.

Second record should have label deleted:

Image

Otherwise even people who are not logged in and probably bots that understand HTML5 with JS will crawl it.

Additionally, even HTML comments are visible in the edit history without reaching for the API.

krystian3w avatar Apr 30 '25 10:04 krystian3w

@jordansworld Sorry, no progress at this time, I only see 200 OK responses in your log, which seem to be correctly delivered to the browser.

Could you please see if disabling all filter lists and all stealth mode settings solves it, and, if it does, enabling them one by one to see which one is the culprit? And if that doesn't help, try adding the rule @@||paramountplus.com^$content,elemhide,jsinject,extension to the User filter to see if JS injection is what's causing the issue.

ngorskikh avatar Apr 30 '25 10:04 ngorskikh

ok it looks like this is Adblock detection?

heres the filters i added

Image

disabled dns protection as well. Nothing is blocked but throws this error:

Image

jordansworld avatar Apr 30 '25 12:04 jordansworld

they play ads i didnt even know that. so that's the problem. its antiadblock

Image

jordansworld avatar Apr 30 '25 12:04 jordansworld

video work with adguard disabled and ublock enabled. so it looks like ublock has some paramount filters that we dont or something. i cant figure this one out.

https://github.com/user-attachments/assets/34d61221-ad16-4159-b5d3-0737e50e590c

jordansworld avatar Apr 30 '25 12:04 jordansworld

@Alex-302 this issue can be closed i found the issue take a look in adguard filters section

jordansworld avatar May 04 '25 11:05 jordansworld