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HomeKit security video cams

Open exrector opened this issue 4 years ago • 18 comments

Hey. I am facing a problem. For the last couple of days, I have not been able to get a video stream from any cameras in my HomeKit house. I have a standard AdGuard dns installation. this issue must be resolved. because constantly pulling the switch is not good. previously I only ran into problems when adding a new device. but in this case, of course, you can enable / disable protection. If necessary, I can collect and provide the necessary information on the logs. specify.

  • AdGuard version: 4.0.3 (544)

  • Device model and storage size:

  • Operating system and version: -14.2 (18B91) beta

exrector avatar Nov 01 '20 05:11 exrector

Full tunnel - don’t work (before work) Split tunnel - local cams work

exrector avatar Nov 01 '20 20:11 exrector

@exrector To troubleshoot this issue, we need to get the app logs.

Here's what we need you to do:

  1. Reproduce the issue (and remember the exact time when it happened).
  2. Disable "DNS Privacy"
  3. Open the app, tap "Send Feedback", select "Contact Support"
  4. The mail app will be opened, change the recipient to [email protected] (!)
  5. Mention this issue number and the time from step 1 in the email text

zzebrum avatar Nov 02 '20 10:11 zzebrum

@exrector any update?

zzebrum avatar Nov 09 '20 15:11 zzebrum

@exrector какое-нибудь обновление?

I will definitely reproduce the problem. Next weekend.

exrector avatar Nov 10 '20 04:11 exrector

@exrector I've received your email 👌

zzebrum avatar Nov 24 '20 12:11 zzebrum

Hello @exrector! Is the issue still persists?

Chinaski1 avatar Dec 30 '20 08:12 Chinaski1

Привет @exrector ! Проблема все еще сохраняется?

Yes. To avoid problems I use the default split tunnel

exrector avatar Jan 19 '21 06:01 exrector

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Mar 20 '21 06:03 stale[bot]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Jun 02 '21 16:06 stale[bot]

@exrector Hi. Does this issue still remain?

Birbber avatar Jun 15 '21 09:06 Birbber

Hi @anastenko Yes. there is a problem. the online stream is impossible to watch. AdGuard dns must be disabled. I don't understand why other people are not joining in this issue. it's pretty easy to check with a HomePod or ipad as your home hub and any HomeKit camera.

exrector avatar Jun 17 '21 10:06 exrector

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Aug 18 '21 02:08 stale[bot]

@Chinaski1 Привет. Есть ли какие-то подвижки? Приходится каждый раз выключать AdGuard vpn для просмотра онлайн камер HKSV.

exrector avatar Sep 26 '21 01:09 exrector

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

stale[bot] avatar Apr 16 '22 08:04 stale[bot]

Я так понимаю, нихера вы делать не собираетесь….

exrector avatar Apr 17 '22 08:04 exrector

The task is in the tasks queue, please await for updates.

artemiv4nov avatar Apr 17 '22 21:04 artemiv4nov