AdguardTeam
Cant update certain filters
Please answer the following questions for yourself before submitting an issue
- [x] Filters were updated before reproducing an issue
- [x] I checked the knowledge base and found no answer
- [x] I checked to make sure that this issue has not already been filed
AdGuard version
8.0
Browser version
brave
OS version
windows 11 23h2
Traffic filtering
- [x] yes, I do
Ad Blocking
No response
Privacy
No response
Social
No response
Annoyances
No response
Security
No response
Other
No response
Language-specific
No response
Which DNS server do you use?
Custom DNS
DNS protocol
None
Custom DNS
No response
What Stealth Mode options do you have enabled?
No response
Support ticket ID
No response
Issue Details
Steps to reproduce:
- import my settings file
- click update filters
- multiple filters fail to update
Expected Behavior
No response
Actual Behavior
failed
Screenshots
Screenshot 1
Additional Information
No response
@jordansworld Hi! In order to troubleshoot this issue, we need to get your application logs.
Here's what we need you to do:
- Collect the debug log as it's explained here.
- Remember the exact time when the issue was reproduced.
- Send the archive to [email protected]:
- include
[windows]keyword andISSUE_NUMBERin the subject of your email - specify the exact time when the issue occurred Also please attach the settings as well
i forgot to include the time the issue occured forgive me. i am resending also couldn't attach my settings file as it's 44mb. so i will send a link to it
@jordansworld Hi! In order to troubleshoot this issue, we need to get your application logs.
Here's what we need you to do:
- Collect the debug log as it's explained here.
- Remember the exact time when the issue was reproduced.
- Send the archive to [email protected]:
- include
[windows]keyword andISSUE_NUMBERin the subject of your email- specify the exact time when the issue occurred Also please attach the settings as well
@StanleyLynn i have sent the settings file and log file hope that helps.
@jordansworld Could you please try installing the latest nightly and tell us if the issue still persist or not
@jordansworld Could you please try installing the latest nightly and tell us if the issue still persist or not
on latest nightly. issue still exists
@jordansworld Thank you for the information and logs. We're working on a fix and will include it in upcoming updates
@jordansworld Thank you for the information and logs. We're working on a fix and will include it in upcoming updates
this is awesome to hear!! thankyou so much!
it looks like it does it with non custom lists as well. hagezis lists are failing to update as well. @StanleyLynn