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iCloud Home only works when (Route traffic through AdGuard") is disabled

Open Batman2814 opened this issue 5 months ago • 1 comments

Please answer the following questions for yourself before submitting an issue

  • [x] Filters were updated before reproducing an issue
  • [x] I checked the knowledge base and found no answer
  • [x] I checked to make sure that this issue has not already been filed

AdGuard version

Version 8.0.0 Nightly 3

Browser version

Version 137.0.7151.120 (Official Build) (64-bit)

OS version

Windows 11 Home 24H2

Traffic filtering

  • [x] yes, I do

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter

Privacy

AdGuard Tracking Protection filter, AdGuard URL Tracking filter, EasyPrivacy

Social

AdGuard Social Media filter, Fanboy's Social Blocking List

Annoyances

AdGuard Annoyances filter, AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, Adblock Warning Removal List, Fanboy's Annoyances, EasyList Cookie List, Dandelion Sprout's Annoyances List

Security

Online Malicious URL Blocklist, Phishing URL Blocklist, Scam Blocklist by DurableNapkin, uBlock Origin – Badware risks

Other

No response

Language-specific

No response

Which DNS server do you use?

Custom DNS

DNS protocol

DNS-over-QUIC

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers, Remove tracking parameters, Hide your search queries, Self-destruction of third-party cookies, Block WebRTC, Block Push API, Block Location API, Block Flash, Turn off Advertising ID, Disable Windows Telemetry, Hide your Referrer from third-parties, Hide your IP address, Remove X-client-Data header from HTTP request, Protect from DPI

Support ticket ID

No response

Issue Details

Steps to reproduce:

  1. Enable AdGuard AdBlocker for Windows
  2. Have Route traffic through AdGuard Enabled for iCloud Home
  3. Open iCloud Home

Expected Behavior

Should open to my account when Route traffic through AdGuard is enabled

Actual Behavior

When Route traffic through AdGuard is enabled I open up iCloud Home when shows my account that is logged into my Apple Account as disabled.

Screenshots

Image

Additional Information

The problem is resolved by disabling "Route traffic through AdGuard," is disabled which then opens up iCloud Home to my Apple Account, which is showing as enabled in iCloud Home extensions in iCloud Home Application.

Batman2814 avatar Jun 20 '25 18:06 Batman2814

Logs have been sent

Batman2814 avatar Jun 20 '25 19:06 Batman2814

@Batman2814 Hi! Thank you for your feedback. Unfortunately, we didn't find your logs. You can help us by telling us the ticket number or sending them again to our mail. To do that, please follow these steps:

  1. Make sure to collect debug logs Settings -> App settings -> Logging level -> Debug
  2. Reproduce the issue
  3. Send the logs to [email protected]: - include [windows] keyword and 5523 in the subject of your email - specify the exact time when the issue occurred

StanleyLynn avatar Jul 01 '25 11:07 StanleyLynn

The logs have been sent again. Let me know when you have received the logs.

Batman2814 avatar Jul 01 '25 16:07 Batman2814

@Batman2814 We got the logs now, thank you! The issue will be fixed in future updates

StanleyLynn avatar Jul 01 '25 17:07 StanleyLynn

The entire iCloud functionality is not just the icloud.exe process, there are many dependent ones for which it does not work when routing through adguard is enabled, e.g....

Image

yetixx96 avatar Oct 28 '25 11:10 yetixx96

Hi, @Batman2814! The most likely solution is to disable the “Filter localhost” option in Advanced Settings. If you have AdGuard VPN installed, also enable the Wintun adapter in the VPN’s Advanced Settings. Please let us know if this helps.

vankos avatar Nov 10 '25 13:11 vankos

Hi, @Batman2814! The most likely solution is to disable the “Filter localhost” option in Advanced Settings. If you have AdGuard VPN installed, also enable the Wintun adapter in the VPN’s Advanced Settings. Please let us know if this helps.

This is not a solution to the problem, if we want to keep localhost filtering. PS. but the fact is that then icloud works with redirection like many other applications, I confirm.

In principle, the application traffic in the localhost will not push anything outside in this arrangement, so the question arises why this option is enabled by default for the regular user - since it fixes most of the applications redirected in AG v8?

yetixx96 avatar Nov 11 '25 15:11 yetixx96

If we want to keep localhost filtering,

In that case, the solution is to exclude icloud from routing through adguard

Why is this option enabled by default for regular users?

We’ll look into it, thank you

vankos avatar Nov 12 '25 07:11 vankos

Good catch with filter localhost btw.

so the question arises why this option is enabled by default for the regular user - since it fixes most of the applications redirected in AG v8?

The main reason is handling different cases of connections to a local proxy (Tor browser). It probably can be limited to a limited set of cases, like only filter localhost connections from browsers.

Requires some good analysis though.

ameshkov avatar Nov 12 '25 08:11 ameshkov

Good catch with filter localhost btw.

so the question arises why this option is enabled by default for the regular user - since it fixes most of the applications redirected in AG v8?

The main reason is handling different cases of connections to a local proxy (Tor browser). It probably can be limited to a limited set of cases, like only filter localhost connections from browsers.

Requires some good analysis though.

That sounds logical and reasonable. It seems like a solution to future problems! I look forward to future news.

yetixx96 avatar Nov 12 '25 08:11 yetixx96

This is not a solution to the problem, if we want to keep localhost filtering.

My ticket came to same result for another program 🤷‍♂️ (before the first ticket was fake solved and closed)

https://github.com/AdguardTeam/AdguardForWindows/issues/5658

Morku avatar Nov 12 '25 11:11 Morku

This is not a solution to the problem, if we want to keep localhost filtering.

My ticket came to same result for another program 🤷‍♂️ (before the first ticket was fake solved and closed)

#5658

@Morku I didn't see that, thanks. However, at this moment and in the future, there is a chance for some solution: "It probably can be limited to a limited set of cases, like only filter localhost connections from browsers."

yetixx96 avatar Nov 12 '25 13:11 yetixx96

As for the case with the iCloud Homeapplication please use the workaround described above (disabling the filter localhost option) and for general issue - "changing the setting behavior" I've created a new one issue

adbuker avatar Nov 17 '25 11:11 adbuker