AdGuard Icon in taskbar image is missing after waking PC from sleep mode

[Batman2814]

Please answer the following questions for yourself before submitting an issue

• [x] Filters were updated before reproducing an issue
• [x] I checked the knowledge base and found no answer
• [x] I checked to make sure that this issue has not already been filed

AdGuard version

AdGuard Nightly Version 8.0.0 Nightly 2

Browser version

Chrome 137 and Firefox 139

OS version

Windows 11 Home 24H2

Traffic filtering

• [x] yes, I do

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter

Privacy

AdGuard Tracking Protection filter, AdGuard URL Tracking filter, Legitimate URL Shortener, EasyPrivacy

Social

AdGuard Social Media filter, Fanboy's Social Blocking List

Annoyances

AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, Adblock Warning Removal List, Fanboy's Annoyances, EasyList Cookie List, Dandelion Sprout's Annoyances List

Security

Online Malicious URL Blocklist, Phishing URL Blocklist, Scam Blocklist by DurableNapkin, uBlock Origin – Badware risks

Other

No response

Language-specific

No response

Which DNS server do you use?

Custom DNS

DNS protocol

DNS-over-QUIC

Custom DNS

No response

What Stealth Mode options do you have enabled?

Block trackers, Remove tracking parameters, Hide your search queries, Self-destruction of third-party cookies, Block WebRTC, Block Push API, Block Location API, Block Flash, Turn off Advertising ID, Disable Windows Telemetry, Protect from DPI, Remove X-client-Data header from HTTP request, Hide your IP address, Hide your Referrer from third-parties

Support ticket ID

No response

Issue Details

Steps to reproduce:

1. Have AdGuard Adblocker for Windows minimize to the taskbar
2. Put the computer into sleep mode
3. After a while, come back and wake the PC up.

Expected Behavior

should show AdGuard Adblocker for Windows Icon Image in the taskbar when minimized.

Actual Behavior

The image is missing in the Icon for AdGuard Adblocker for Windows Nightly.

Screenshots

Additional Information

This was also happening on AdGuard VPN for Windows Nightly Version Current version: 2.6.0 nightly 49 (1763)

[gork7777]

Also missing icon when hovering app in taskbar.

[AlexandrPkhm]

@gork7777 Hello!

Thank you for reporting this issue. Unfortunately, we could only reproduce the issue with the hovering icon. Could you please reproduce the main issue and record the application logs for us?

Here's what we need you to do:

1. Collect the debug log as it's explained here.
2. Remember the exact time when the issue was reproduced.
3. Send the archive to [email protected]: - include [windows] keyword and ISSUE_NUMBER in the subject of your email - specify the exact time when the issue occurred

[gork7777]

@AlexandrPkhm Hey, sent it log now, sorry I thought I should reproduce the issue with the hovering icon...

[AlexandrPkhm]

@Batman2814 Hello!

Could you please also send us the logs of the missing taskbar icon issue using the steps described above?

[Batman2814]

Of course. I’ll send you the logs as soon as I’m able to reproduce the issue again.

[Batman2814]

Logs have been sent.

[AlexandrPkhm]

@gork7777 Hello!

We have created a separate issue to handle the missing icon when hovering over the app issue. You can track the resolution here https://github.com/AdguardTeam/AdguardForWindows/issues/5530

[vankos]

@Batman2814 Hello! Could you please try last nightly? It contains potential fix for the problem

[Batman2814]

I just updated to Nightly 5, and I've noticed that the taskbar icon disappeared again after launching the AdGuard Adblocker for Windows Nightly app, which opens automatically after the update. The only way I've found to restore the taskbar icon is to close the app from the taskbar and reopen it. Could you please look into this issue? Thank you!

[vankos]

Could you please send the verbose logs from the new nightly?

[Batman2814]

I sent new logs