AdguardForWindows icon indicating copy to clipboard operation
AdguardForWindows copied to clipboard

Can't Enable Adguard dns server with IPv4 DNS over HTTPS automatic template

Open MadeByPP opened this issue 1 year ago • 8 comments

Please answer the following questions for yourself before submitting an issue

  • [x] Filters were updated before reproducing an issue
  • [X] I checked the knowledge base and found no answer
  • [X] I checked to make sure that this issue has not already been filed

AdGuard version

7.18.1 (4778)

Browser version

Chrome 129.0.6668.90

OS version

Windows 11, 23H2

Traffic filtering

  • [X] yes, I do

Ad Blocking

AdGuard Base filter, EasyList

Privacy

No response

Social

No response

Annoyances

AdGuard Cookie Notices filter, AdGuard Popups filter

Security

No response

Other

No response

Language-specific

List-KR

Which DNS server do you use?

System default DNS

DNS protocol

DNS-over-HTTPS

Custom DNS

No response

What Stealth Mode options do you have enabled?

No response

Support ticket ID

No response

Issue Details

Steps to reproduce:

  1. Go into Ethernet settings.
  2. Change DNS server assignment to manual and enter the address of Adguard dns.
  3. Change Turn on DNS over HTTPS (Automatic Template) and click Save.

Expected Behavior

The correct address should be automatically entered in DNS via the HTTPS template and saved normally.

Actual Behavior

Incorrect address is automatically entered in DNS via HTTPS template and error occurs when saving.

Screenshots

Screenshot 1 (Turn on DNS over HTTPS (Automatic Template))

image

Screenshot 2 (Turn on DNS over HTTPS (Manuel Template))

image

Additional Information

This issue is 100% reproducible so I'm sure it will be fixed soon.

MadeByPP avatar Oct 02 '24 04:10 MadeByPP

@MadeByPP

Cannot reproduce this case and seems that it's not related to AdGuard for Windows product.

Aydinv13 avatar Oct 11 '24 15:10 Aydinv13

@Aydinv13 It must be reproduced in the Windows settings and I even provided a screenshot and settings location, but you are saying that it is not reproduced without any screenshots.

And does it have to be a problem with the program? If there was an error in the OS settings related to the program, the option could be used to request corrections from the OS developer for the customer.

Then I have nothing more to comment :(

MadeByPP avatar Oct 13 '24 06:10 MadeByPP

@MadeByPP

It must be reproduced in the Windows settings and I even provided a screenshot and settings location, but you are saying that it is not reproduced without any screenshots.

sure, here is the screenshot of Windows settings (tested with 23H2 and 24H2 Insider Preview)

screenshot

Screenshot 2024-10-14 125224

Aydinv13 avatar Oct 14 '24 10:10 Aydinv13

Anyway, we'll test this on other devices and let you know.

Aydinv13 avatar Oct 14 '24 10:10 Aydinv13

@Aydinv13 I realized from the images you provided that this problem may not be 100% reproducible.

In my case, the problem is still reproducible and if you need any information other than the information provided in the original post, please let me know. I am ready to actively contribute to solving the problem.

MadeByPP avatar Oct 15 '24 05:10 MadeByPP

@MadeByPP

Can you connect to different network and check the behavior? Also, check other IP addresses, such as 8.8.8.8 and 8.8.4.4, or 1.1.1.1 and 1.0.0.1.

Aydinv13 avatar Oct 16 '24 12:10 Aydinv13

@MadeByPP any news on this?

Aydinv13 avatar Oct 22 '24 10:10 Aydinv13

@Aydinv13 Sorry. I forgot your request. I‘ll check it and upload it soon.

MadeByPP avatar Oct 22 '24 10:10 MadeByPP

@Aydinv13

Screenshot 1 (Turn on DNS over HTTPS Google(Automatic Template))

image

Screenshot 2 (Turn on DNS over HTTPS Cloudflare(Automatic Template))

image

MadeByPP avatar Oct 23 '24 07:10 MadeByPP

Sorry, there should be 8.8.8.8 instead of 8.8.8.8.8, it was a typo.

Aydinv13 avatar Oct 24 '24 08:10 Aydinv13

@Aydinv13 8.8.8.8 and 8.8.4.4 Both work fine.

Screenshot 1 (Turn on DNS over HTTPS Google(Automatic Template))

image


Also, I found a hint. The automatic template throws an error, but if you use the manual template with the same dns address, the dns address is entered correctly. That is, this only happens when using automatic templates.
Screenshot 2 (Turn on DNS over HTTPS(Automatic Template))

image

Screenshot 3 (Turn on DNS over HTTPS(Manuel Template))

image

MadeByPP avatar Oct 24 '24 08:10 MadeByPP

  1. Try to connect to different network then repeat the steps with AdGuard servers
  2. Turn off AV/Firewall if you have ones
  3. Update Windows

Aydinv13 avatar Oct 25 '24 09:10 Aydinv13

None of the three options worked for me

MadeByPP avatar Oct 26 '24 02:10 MadeByPP

This indicates that the automatic DNS settings may conflict with your current network settings or system policies. If manual template bypasses this limitation, it is better to use it for given DNS server. This problem is clearly not related to the dns server itself, much less to AdGuard for Windows so I'm closing this issue.

Aydinv13 avatar Oct 30 '24 17:10 Aydinv13