Previous version of app duplicates in "Programs and Features" and can't be uninstalled
Please answer the following questions for yourself before submitting an issue
- [X] Filters were updated before reproducing an issue
- [X] I checked the knowledge base and found no answer
- [X] I checked to make sure that this issue has not already been filed
AdGuard version
7.18 beta 1
Browser version
Chrome
OS version
Windows 7
Traffic filtering
- [ ] yes, I do
Ad Blocking
No response
Privacy
No response
Social
No response
Annoyances
No response
Security
No response
Other
No response
Language-specific
No response
Which DNS server do you use?
DNS protection disabled
DNS protocol
None
Custom DNS
No response
What Stealth Mode options do you have enabled?
No response
Support ticket ID
No response
Issue Details
Steps to reproduce:
- Install corrupted version of app (7.18 beta 1).
- Install 7.18 beta 2 version on it.
- Reboot your PC.
- Check "Programs and Features".
Expected Behavior
There's only one entry of latest app's version.
Actual Behavior
There're two entries - both beta 1 and 2 and the first one can't be uninstalled.
Screenshots
No response
Additional Information
https://github.com/AdguardTeam/AdguardForWindows/issues/5129 https://github.com/AdguardTeam/AdGuardVPNForWindows/issues/691
Изначально у меня была установлена повреждённая версия 7.18 beta 1, которая после проявления проблемы с ней обновлена поверх установщиком nightly 3, которая затем автоматически обновлена на исправленную 7.18 beta 2.
I had AdGuard for Windows beta installed, and I was trying to uninstall the program. However, my program's app settings showed two AdGuard for Windows installed. Only one would uninstall for me, but the other wouldn't. So when I went to install the AdGuard For Windows Release version, the program would not install, so I tried AdGuard For Windows Nightly, and the program installed, but it still showed two AdGuard Programs.
@Batman2814 Rewind the system date to 2024.06.10 and then select the bottom entry 7.18.4746.0 to delete.
Thank you for your assistance in uninstalling the program.
@Batman2814 hi! The function to delete the previous version is added only when updating, it will not be available during a clean installation. To delete old data, you can use our uninstall utility tool, you can also delete a file in the Package Cache