AdguardTeam
Bitdefender's Web protection page is not working when HTTPS is on
AdGuard version
7.16.0 (4542)
Browser version
Mozilla Firefox 122.01 and Microsoft Edge 121.0.2277.128
OS version
Windows 10 22H2
What filters do you have enabled?
AdGuard Base filter, AdGuard Tracking Protection filter, AdGuard URL Tracking filter, AdGuard Social Media filter, AdGuard Annoyances filter, EasyPrivacy, Peter Lowe's Blocklist, Online Malicious URL Blocklist, Spam404, Fanboy's Enhanced Tracking List, I don't care about cookies, NoCoin Filter List, Legitimate URL Shortener
What Stealth Mode options do you have enabled?
Hide your search queries, Self-destruction of third-party cookies, Self-destruction of first-party cookies, Disable cache for third-party requests, Disable WebRTC, Block Push API, Block Location API, Block Flash, Disable Windows Telemetry, Turn off Advertising ID, Hide your Referrer from third-parties, Hide your User Agent, Remove X-client-Data header from HTTP request
Support ticket ID
No response
Issue Details
The Bitdefender webprotection security page is not showing correctly. Sometimes the pages is not displayed at all.
I can bypass this issue when I turn off "Filter HTTPS protocol". The Bitdefender proctection page is working fine with a great respons time. But that is not a real solution.
In Bitdefender the option to scan HTTPS is enabled (Protection dashboard -> Online Threat prevention -> Encrypted web scan is enabled.
I don't use the Bitdefender extension (Traffic light) but the full product.
Actual Behavior
Bitdefender webprotection page is not working or not loading correct in the browser.
The issue can be tested with Amtso test pages (https://www.amtso.org/feature-settings-check-phishing-page/).
Expected Behavior
Screenshots
No response
Additional Information
I have tested this with 2 browsers (MS Edge and Mozilla Firefox). The issue is the same. I have reset ADguard to basic settings but that didn't solve the issue because HTTPS filtering is on.
@Droncula Hi and sorry for a delay!
Please try out the new Nightly version and use the command in Command prompt before checking: ipconfig /flushdns
I was able to reproduce it in Firefox with v7.16 but it's working well with the latest Nightly.
Hello @Aydinv13 ,
I just installed the nightly build. I tested it again with the AMTSO page and Bitdefender's Web protection page is showing correctly.
Work like a charm :).
Thanks for the changes.
Thanks for your feedback and feel free to report if something happens again. I'm closing the issue.