"Connection error" after waking laptop from sleep mode

[Batman2814]

AdGuard version

Version 7.12

Browser version

Firefox 111.0.1

OS version

Windows 11 22H2

What filters do you have enabled?

AdGuard Base filter, AdGuard Mobile Ads filter, AdGuard Chinese filter, AdGuard Russian filter, AdGuard Tracking Protection filter, AdGuard URL Tracking filter, AdGuard Social Media filter, Fanboy's Annoyances, Fanboy's Social Blocking List, Adblock Warning Removal List, Online Malicious URL Blocklist, Fanboy's Enhanced Tracking List, I don't care about cookies, Dandelion Sprout's Annoyances List, Legitimate URL Shortener

What Stealth Mode options do you have enabled?

Hide your search queries, Send Do-Not-Track signals, Strip URLs of tracking parameters, Self-destruction of third-party cookies, Disable cache for third-party requests, Disable WebRTC, Block Push API, Block Location API, Block Flash, Disable Windows Telemetry, Turn off Advertising ID, Disable Microsoft Defender automatic samples submission, Hide your Referrer from third-parties, Hide your User Agent, Hide your IP address, Remove X-client-Data header from HTTP request, Protect from DPI

Support ticket ID

No response

Issue Details

keep receiving this message pop up from waking the laptop from sleep mode.

Expected Behavior

No response

Screenshots

Additional Information

I receive this message when a wake up my computer from sleep mode.

[gork7777]

Could please download the latest Nightly build and see if the issue persists in this build?

[Batman2814]

I was installed on Nightly a few days ago, but I switched back because the Adgaurd Assistant in my browser of Firefox was not enabling where it was showing disabled so can you let me know if that problem is fixed before I go back to the Nightly.

[Batman2814]

I installed Nightly for Adguard for Windows. looks like the Adguard browser assistant is fixed so I'll be staying on Nightly for testing I will let you know if and when that message shows up on the Nighly for Adguard for Windows.

[Batman2814]

So, I'm on Adguard for Windows NIghtly and I'm still getting that message when waking my laptop from sleep mode when its been in sleep mode all night.

[gork7777]

@Batman2814 Hey! Could you please collect logs?

1. Collect the debug log as it's explained here.
2. Remember the exact time when the issue was reproduced. Devs will need it to find the corresponding records in the log file.
3. Send the archive to [email protected] and mention this issue number in the subject.

[Batman2814]

Logs have been sent

[Aydinv13]

@Batman2814

Thanks, devs are investigating your logs.

@gork7777

Thanks for assist.

[Batman2814]

It's also happening in Adguard for Windows stable version

[Aydinv13]

@Batman2814

Have you tried to reset your settings? (export your current settings before resetting)

[Batman2814]

So, I did try resetting my settings after exporting my current settings, and that didn't help the issue is still there.

[northis]

@Batman2814 Looks like your DNS server cannot be resolved after the sleep. Is it ok with default DNS? You can also set a bootstrap address for your DNS in Advanced Settings, for ex. 8.8.8.8 or tls://1.1.1.1

[Batman2814]

What dns is that 8.8.8.8 & tls: 1.1.1.1?

[Batman2814]

So, I set it to Google DNS 8.8.8.8 under advanced settings for bootstrap. I will have to see if I still see the notification, but is there a way to fix this in the next update so I don't have to use Google dns in Bootstrap or other DNS in bootstrap.

[vankos]

@Batman2814 Hi. Sorry for the late response. Could you please tell me if the problem still exists in the latest versions? There have been a lot of changes since then.

[vankos]

I wasn't able to reproduce the problem on my end with the latest nightly build, so I will close the issue for now. If the problem persists in the latest version on your side, feel free to reopen the issue.