Unable to enter the interface normally

[liang-hiwin]

I can't enter the interface normally, and the computer shows this crash page when it is turned on.

[liang-hiwin]

Info was deleted due to privacy reasons

[gork7777]

@liang-hiwin Hey, can you try reinstall the application? And have you any antivirus app?

[Aydinv13]

@liang-hiwin To troubleshoot this issue, we need to get the app logs. Here's what we need you to do:

1. Collect the debug log as it's explained here.
2. Remember the exact time when the issue was reproduced. We will need it to find the corresponding records in the log file.
3. Send the archive to [email protected] and mention this issue number in the subject.

[Aydinv13]

@liang-hiwin before collecting the logs please update to the latest nightly version.

[Aydinv13]

Closed due to no activity. Reopen anytime if needed.