AdguardForWindows
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AdguardTeam
google search cannot be loaded
In 7.11 nightly 9 (build 4017, CL 1.10.68) I can't use google search in chrome and edge but vivaldi can. Only turn off HTTPS filtering can work, turn off other features does not help
https://user-images.githubusercontent.com/81086205/188667436-d2ed9810-271b-4cea-8076-e0fd84fbcd4b.mp4
AdGuard Base filter AdGuard Mobile Ads filter AdGuard Annoyances filter I don't care about cookies Online Malicious URL Blocklist NoCoin Filter List AdGuard Experimental filter AdGuard Chinese filter AdGuard Japanese
These are the filters I use, I think it has nothing to do with filters Because closing all filters also does not help, only close the HTTPS filter or the entire adguard will work
@Aydinv13 This is the video of my log with all filters and stealth mode turned off
https://user-images.githubusercontent.com/81086205/188921166-4c5a13ad-3698-4c05-8816-43b727b4619a.mp4
@NBurger500 could you please:
- Collect debug logs as explained here
- Share your settings (if it's ok for you). This is email [email protected]
I found that turning off bitdefender - online threat prevention - search advisor makes google search and adguard work. Is there some update to adguard that breaks compatibility with each other?
@NBurger500 Thanks for the information you provided. Unfortunately, the problem can't be reproduced at the moment. Could you also record trace logs?
Instruction
1. Stop AdGuard. Please don't leave the service running.-
Open the console (type cmd in the start panel).
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Run the app with the command C:"Program Files (x86)"\Adguard\Adguard.exe /trace if you are using 64-bit Windows, and C:"Program Files"\Adguard\Adguard.exe /trace in case if you use 32-bit one.
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Select Debug logging level.
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Reproduce the issue. We strongly advise to specify the time when you reproduced the issue: it will help our support team to solve the problem.
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Export the recorded logs using the Export Log button.
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Send them to [email protected]
Important: set the logging level back to Standard. Debug logging level will slow down the application.
@NBurger500 @adrianh-za I'd like to ask you to take a few more steps if it doesn't bother you. Please check if any of this list helps you:
- Add AdGuard to Bitdefender's exclusions
- Settings --> General Settings --> Advances Settings --> enable Use redirect driver mode
- Settings --> Network --> uncheck Use WFP Network driver
- Reset settings to defaults
@Aydinv13 enable Use redirect driver mode does work, before that I simply turned off bitdefender's search advisor to fix it
Add AdGuard to Bitdefender's exclusions Issue still persists
Settings --> General Settings --> Advances Settings --> enable Use redirect driver mode Enabling solves the issue. Can disable and issue returns.
Settings --> Network --> uncheck Use WFP Network driver Not tested
Reset settings to defaults Not tested
On Tue, 4 Oct 2022 at 13:32, Aydin Baydarov @.***> wrote:
@NBurger500 https://github.com/NBurger500 @adrianh-za https://github.com/adrianh-za I'd like to ask you to take a few more steps if it doesn't bother you. Please check if any of this list helps you:
- Add AdGuard to Bitdefender's exclusions
- Settings --> General Settings --> Advances Settings --> enable Use redirect driver mode
- Settings --> Network --> uncheck Use WFP Network driver
- Reset settings to defaults
— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForWindows/issues/4412#issuecomment-1266922567, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABHCI34T2HSASIWQE5INR5TWBQPVLANCNFSM6AAAAAAQF5GNGU . You are receiving this because you were mentioned.Message ID: @.***>
The problem is not fixed, I can be sure that it is not compatible with the Encrypted web scan in bitdefender. Because as long as he is turned off, adg will work normally.
@NBurger500 Looks like this is a compatibility issue. This Encrypted web scan feature disables AdGuard certificate, so we cannot filter ads
We will try to fix this
@northis One more point, as I said above, turning off "Search advisor" can also make adg work normally, but turning on "search advisor" and "Encrypted web scan" together will make adg broken.
@NBurger500 Unfortunately, we cannot reproduce this behavior (neither with Search advisor nor Encrypted web scan). Please, try the latest 7.12 nightly 3. If the problem still persists, please, reproduce the issue with trace logs. See how to enable it.
@northis Have you enabled Use redirect driver mode in adg? Please disable it.
@NBurger500 Still cannot reproduce even with Use redirect driver mode disabled
@NBurger500 Could you please check this version https://uploads.adguard.org/AdGuard.7.12.4142.bd.exe ? We added BitDefender detection and it may fix the issue. Please, collect the logs if it doesn't help and send it to [email protected].
@NBurger500 Could you please check this version https://uploads.adguard.org/AdGuard.7.12.4142.bd.exe ? We added BitDefender detection and it may fix the issue. Please, collect the logs if it doesn't help and send it to [email protected].
Sorry, I only saw this now. I installed the 7.12 Nighty 4 and it unfortunately it still breaks.
Same for the 7.12 Nighty 9 version.
@NBurger500 Could you please check this version https://uploads.adguard.org/AdGuard.7.12.4142.bd.exe ? We added BitDefender detection and it may fix the issue. Please, collect the logs if it doesn't help and send it to [email protected].
Sorry, I missed this one too. As adrianh-za said still broken in 7.12 Nighty 9
I tried today to see if the problem still exists and it seems to be working properly now. It looks like one of Adguard or Bitdefender has already fixed it.
Adguard version 7.13 nightly 12 (build 4262, CL 1.11.88) Bitdefender Total Security version 26.0.35.174