AdguardForMac icon indicating copy to clipboard operation
AdguardForMac copied to clipboard

App "com.adguard.mac.adguard" requests Local Network access multiple times

Open Critical-Break-5818 opened this issue 11 months ago • 19 comments

Hi Team,

I am using latest version of Adguard as well as macOS. App is asking about LocalNetwork access multiple times even though I have provided the access earlier.

Also there is no way to remove the app from Local Network. Please help

Please find attached screenshot. Image

Critical-Break-5818 avatar Dec 26 '24 02:12 Critical-Break-5818

@Critical-Break-5818 Hello!

Unfortunately, the image you submitted is corrupted and doesn't load. Please send it again if possible.

We also need your application logs. These are needed to help us diagnose and fix this problem. Here's what we need you to do:

  1. Click AdGuard icon in the menu bar → Gear → Advanced → Logging → Logging level → Debug.
  2. Reproduce the problem, then remember the exact time it happened.
  3. Menu → Advanced → Logging → Export Logs and System Info.….
  4. Send this file to [email protected]: — include [mac] keyword and ISSUE_NUMBER in the subject of your email — specify the exact time when the issue occurred

AlexandrPkhm avatar Dec 26 '24 08:12 AlexandrPkhm

Screenshot 2024-12-26 at 10 51 59 AM

Critical-Break-5818 avatar Dec 26 '24 17:12 Critical-Break-5818

Hi Team,

I am not sure why it is not reported earlier by other users.

Anyways I have enabled low-level debug mode in Adguard. If Adguard request again for local network then I will share logs. Meantime I have already shared screenshot.

Critical-Break-5818 avatar Dec 27 '24 17:12 Critical-Break-5818

@Critical-Break-5818 The issue you mention was raised and later dismissed by our team as it occurred on the beta version of macOS Sequoia and was later fixed in the macOS update.

Could you please let us know which version of macOS and which version of AdGuard you are running on your device?

AlexandrPkhm avatar Dec 28 '24 12:12 AlexandrPkhm

Macos is 15.2 latest version. Chipset M4.

Adguard version - 2.16.1

and issue is NOT fixed. Other user has also faced similar issue #1477

Critical-Break-5818 avatar Dec 28 '24 15:12 Critical-Break-5818

@Critical-Break-5818 Currently it seems that the issue is related to an Apple bug. However, we will investigate it further.

AlexandrPkhm avatar Jan 09 '25 08:01 AlexandrPkhm

+1 to this. I currently have 8 copies of com.adguard.mac.adguard under local network connections. This did indeed start when I installed macOS Sequoia Beta and I noticed 2 copies of the AdGuard item under Local Network. I was also running the beta version of AdGuard for Mac at the time.

In an attempt to resolve this, I fully uninstalled AdGuard Beta following these instructions (including Advanced instructions) and re-installed the production version of AdGuard, which just created additional com.adguard.mac.adguard items under Local Network connections. I've since installed the production version of macOS and AdGuard, and followed the detailed uninstall process for AdGuard again, which just continues to create additional items under Local Network connections. Which seems to be why I now have 8 entries.

Of those 8 entries, only the top one can be toggled ON+OFF (the 7 further entries below cannot, though if I attempt to toggle those, it toggles the top AdGuard item in my list to OFF only). Right clicking on the LAST entry in the list and selecting "Show in Finder" results in a finder window opening to the network extension, attempting this on the top 7 entries in the list has no effect at all.

dalDevelo avatar Jan 22 '25 17:01 dalDevelo

Correct i am also facing the same but AdGuard team saying its not bug.. its serious issue

Critical-Break-5818 avatar Jan 22 '25 18:01 Critical-Break-5818

Well I believe they are saying it's a macOS bug. Given the state of the networking components in early Sequoia releases (and still, to a point) I have a hard time believing otherwise. It looks like they are on it and it has been tagged for AdGuard release v2.17. Hopefully they are able to work it out with Apple in time for that release🤞🏼.

Be patient, it's not a show stopper, but a minor annoyance. I'm confident they'll sort it out 😊

dalDevelo avatar Jan 22 '25 19:01 dalDevelo

If its macos bug then it should be happening with other apps as well. But its occurring only in Adguard

Critical-Break-5818 avatar Jan 22 '25 19:01 Critical-Break-5818

@AlexandrPkhm Any update on this issue?

Critical-Break-5818 avatar Feb 04 '25 01:02 Critical-Break-5818

I have the same issue. Any update on how to remove these entries?

unknownsolo avatar Feb 13 '25 05:02 unknownsolo

Reinstall macos.. Uninstalling Adguard wont remove those entries.

Reinstall macos then install Adguard. After that TURN OFF AUTO UPDATE IN ADGUARD. You are good then. If you update Adguard then again one more entry will showed up in Local Network

Critical-Break-5818 avatar Feb 13 '25 05:02 Critical-Break-5818

If I am reinstalling MacOS just to fix this, I am not putting this crappy app on it again!

unknownsolo avatar Feb 13 '25 05:02 unknownsolo

For Dev team, its p4 issue. For me its p1 issue.

Critical-Break-5818 avatar Feb 13 '25 05:02 Critical-Break-5818

I agree with all of the above. I have a similar problem after removing AdGuard. macOS Sequoia 15.3.1, Apple M3 Pro Image

aturtsev avatar Feb 27 '25 10:02 aturtsev

If its macos bug then it should be happening with other apps as well. But its occurring only in Adguard

That's not entirely true. I have 2 entries for Spotify too! (See image).

I've just installed the latest macOS 15.4 (beta 2) and many of my apps listed under Local Network were deleted as part of that update, though not AdGuard or Spotify, unfortunately. But it appears Apple are doing some work on this section of settings...or it's yet more bugs with Sequoia's network components / settings??

Image

dalDevelo avatar Mar 05 '25 01:03 dalDevelo

Does not remove itself even after uninstall. Uninstallation guide did not help.

GlyphSH avatar May 11 '25 02:05 GlyphSH

Hello, maybe you can take a look at the answer to the issue the AdGuard Support Team gave me. I have the same problem, but it seems like a macOS problem actually. At least the latest version of macOS still has these problems. They cannot fix this on their end as the list of those entries is managed by macOS. This issue is not limited to AdGuard either.

IceBear-12 avatar Jun 28 '25 16:06 IceBear-12

Interested to know if anyone who posted here has installed the 2.18 beta and whether this has resolved the issue for them? I don't see any mention of this being resolved in the 2.18 beta 1 release notes and believed this was for Apple to fix, though the latest adguard-bot label changes to "Resolution:Fixed" and "Status:Done" makes me wonder if the AdGuard Team we able to find a solution themselves and this is part of the 2.18 release? (As labelled)

dalDevelo avatar Oct 30 '25 02:10 dalDevelo

@dalDevelo Our development team has done everything necessary to confirm that this behavior is not related to AdGuard. I want to emphasize that the same behavior occurs with other applications as well, which strongly suggests that the issue is on Apple’s side.

For example, I also have a whole collection of Google Chrome instances appearing in that list.

image

AlexandrPkhm avatar Nov 15 '25 11:11 AlexandrPkhm

@AlexandrPkhm thanks for confirming. I was just confused due to the labels applied to the issue on closure. I'm aware of multiple apps showing, I posted evidence of that myself back in March.

I've actually resolved the issue now anyway by removing a couple of system plist files which can be removed whilst in recovery mode to fix this. Now back to a tidy 7 item Local Network list.

dalDevelo avatar Nov 17 '25 18:11 dalDevelo