Updated adguard on Google TV 4k and now doesn't start up

[Mr11234]

Please answer the following questions for yourself before submitting an issue

• [x] Filters were updated before reproducing an issue
• [x] I checked the knowledge base and found no answer
• [x] I checked to make sure that this issue has not already been filed

AdGuard version

4.8.57

Environment

• OS version: android 12
• Device: Google TV 4k
• I have checked settings and it's already auto start up enabled. But it doesn't start up, I have to manually do this since uodate

HTTPS filtering

• [ ] yes, I do

Root access

• [ ] yes, I have it

Integration with AdGuard VPN

• [ ] yes, I do

Routing mode

Automatic proxy

Ad Blocking

AdGuard Base filter

Privacy

No response

Social

No response

Annoyances

No response

Security

No response

Language-specific

No response

Other

No response

Which DNS server do you use?

AdGuard DNS

DNS protocol

None

Custom DNS

No response

What Stealth Mode options do you have enabled?

No response

Issue Details

Steps to reproduce: 1. 2. 3.

Expected Behavior

No response

Actual Behavior

Adguard doesn't start up, have to manually do this every time since update. Auto start up is enabled and it worked before I updated. Now doesn't work after update.

Screenshots

Screenshot 1

Additional Information

No response

[Versty]

@Mr11234 Hi! Please try updating to the latest version of AdGuard (4.9) and check if the issue still persists.

[Mr11234]

Thank you have updated the app. Will keep an eye when I watch TV thanks.

Yahoo Mail: Search, organise, conquer

On Thu, 17 Apr 2025 at 10:26, @.***> wrote:
@Mr11234 Hi! Please try updating to the latest version of AdGuard (4.9) and check if the issue still persists.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***> Versty left a comment (AdguardTeam/AdguardForAndroid#5680) @Mr11234 Hi! Please try updating to the latest version of AdGuard (4.9) and check if the issue still persists.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

[Mr11234]

Hi The issue still persists. 

On Thu, 17 Apr 2025 at 10:26, @.***> wrote:
@Mr11234 Hi! Please try updating to the latest version of AdGuard (4.9) and check if the issue still persists.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***> Versty left a comment (AdguardTeam/AdguardForAndroid#5680) @Mr11234 Hi! Please try updating to the latest version of AdGuard (4.9) and check if the issue still persists.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

[Versty]

@Mr11234 In order to troubleshoot this issue further, we’d like to take a look at the system logs from your device. Please collect them by following the steps below:

1. Install adb to your PC.

2. Unlock developer options and enable USB debugging on your TV as explained in this article.

3. Make sure that your TV and PC use the same network, and connect your TV to PC using the adb command. adb connect xxx.xxx.xxx.xxx where xxx.xxx.xxx.xxx is IP address of your TV.

4. Enable protection in AdGuard application.

5. Restart your Google TV 4k device, note the time of restart.

6. Wait for ~2 minutes.

7. Use the adb bugreport command to collect system bug report.

8. Send this file to [email protected]:

   • include [android] keyword and 5680 in the subject of your email
   • specify the time of device restart

[Versty]

@Mr11234 Any updates?

[Mr11234]

Hi I downloaded adb, I don't know what to click next to install it? I extracted it and clicked all exe files but a split second box appears and goes. One of them is a command screen. I have done step 2. Step 3 both are on same network and I have stated adb connect xxxxxxx. My Google TV IP address I input but nothing happening. I presume it's all wireless connection.

On Thu, 17 Apr 2025 at 10:26, @.***> wrote:
@Mr11234 Hi! Please try updating to the latest version of AdGuard (4.9) and check if the issue still persists.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***> Versty left a comment (AdguardTeam/AdguardForAndroid#5680) @Mr11234 Hi! Please try updating to the latest version of AdGuard (4.9) and check if the issue still persists.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

[Versty]

@Mr11234

I extracted it and clicked all exe files but a split second box appears and goes. Don't launch it, instead, open a command line tool on your PC — Terminal on macOS or PowerShell on Windows.

Then, navigate to the directory where adb.exe is located using the cd command. If you already done with step 2, enter the following command to connect your TV to the PC wirelessly: adb connect <IP address of your TV>.

Once connected, go ahead and proceed with the reproduction steps.

[Versty]

@Mr11234 Does the issue still persist on your device?

[Versty]

@Mr11234 Closed due to inactivity. Please reopen if this issue still exists.