ChatGPT app battery drain

[sodkfjoa]

Please answer the following questions for yourself before submitting an issue

• [X] Filters were updated before reproducing an issue
• [X] I checked the knowledge base and found no answer
• [X] I checked to make sure that this issue has not already been filed

AdGuard version

4.6.3

Environment

• OS version: Android 10
• Device: Huawei Mate 20 X 5G

HTTPS filtering

• [ ] yes, I do

Root access

• [ ] yes, I have it

Integration with AdGuard VPN

• [ ] yes, I do

Routing mode

Local VPN

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter

Privacy

No response

Social

AdGuard Social Media filter

Annoyances

AdGuard Cookie Notices filter, AdGuard Popups filter, AdGuard Mobile App Banners filter, AdGuard Other Annoyances filter, AdGuard Widgets filter

Security

No response

Language-specific

No response

Other

No response

Which DNS server do you use?

Automatic DNS

DNS protocol

None

Custom DNS

No response

What Stealth Mode options do you have enabled?

No response

Issue Details

Steps to reproduce:

1. Use ChatGPT app, measure battery current.

Expected Behavior

No response

Actual Behavior

Normal battery current usage is up to 300mA, but sometimes it goes to over 1000mA and stays there for hours, making my phone hot, even if I go to other apps and don't use ChatGPT anymore. If I turn off AdGuard or disable AdGuard for the ChatGPT app, it doesn't do it.

Screenshots

No response

Additional Information

Here are some more reports of people with this issue: https://community.openai.com/t/chat-gpt-app-android-battery-drain/731998

[bastele7]

I can confirm the behavior on my device (Galaxy S24+). Only if the ChatGPT app is completely removed from the filtering, then the problem is solved. However, this is not an option for me, as I want to use Advanced Voice Mode via AdGuard VPN outside the EU.

[Batman2814]

I can confirm that I am also experiencing the same issue.

[Versty]

@Batman2814 @sodkfjoa @bastele7 Thank you for reporting! We are currently looking for a cause. Please collect the logs and send them to our email following the instructions below.

1. Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug.

2. Reproduce the problem, then remember the exact time when it happened.

3. Collect logs: Settings -> General -> Advanced -> Export logs and system info.

4. Send this file to [email protected]:

   • include [android] keyword and 5484 in the subject of your email
   • specify the exact time when the issue occurred

[Versty]

@Batman2814 @sodkfjoa @bastele7 We have fixed several issues related to battery drain in AdGuard for Android 4.8 release version. Can you confirm that this issue is resolved in the latest version of AdGuard?

[bastele7]

Hello @Versty, i can confirm, that the issue is resolved. Thank you!