PiTT app - slow content loading

[adguard-bot]

Issue URL (Incorrect Blocking)

http://ptt.cc

Comment

While enable adguard, the PiTT takes long time to load article in my X100 pro. It works fine in my lod phone X80. Username: @Derek2k

The waiting time reduced a lot after disabling " "Route traffic through AdGuard" setting.

Screenshots

Screenshot 1

Screenshot 1 with AdGuard disabled

System configuration

Information	Value
AdGuard product:	AdGuard for Android v4.3.1
System version:	Android 14
Browser:	Chrome
AdGuard mode:	VPN
HTTPS filtering:	disabled
Stealth mode:	disabled
DNS filtering:	server: System filters: https://filters.adtidy.org/android/filters/15_optimized.txt
Filters:	Ad Blocking: AdGuard Base, AdGuard Mobile Ads Privacy: AdGuard Tracking Protection Social Widgets: AdGuard Social Media Annoyances: AdGuard Cookie Notices, AdGuard Popups, AdGuard Mobile App Banners, AdGuard Other Annoyances, AdGuard Widgets Language-specific: AdGuard Chinese
Userscripts:	https://userscripts.adtidy.org/release/adguard-extra/1.0/adguard-extra.meta.js https://userscripts.adtidy.org/release/disable-amp/1.0/disable-amp.meta.js

[Alex-302]

Cannot reproduce. Is it related to enabled filters?

[Derek2k]

Did you download and try PiTT app?

[Alex-302]

@Derek2k I don't remember. Now I don't see download links.

[Derek2k]

Google Play link https://play.google.com/store/apps/details?id=com.ihad.ptt The video link https://youtube.com/shorts/RAgfn2qfxKQ?si=7iJ3MyMBYGL8Ns8e

[Alex-302]

@Derek2k Maybe you start navigating in the app too early after turning on the protection? Is it reproducible, when you restart the app after the icon appeared?

[Derek2k]

Hi Alex, Thanks for your response. This issue happens once route through Adguard is turned on. I tried again after the icon showed. It need longer loading time, too.

Alex @.***> 於 2024年6月17日 週一 17:40 寫道：

@Derek2k https://github.com/Derek2k Maybe you start navigating in the app too early after turning on the protection? Is it reproducible, when you restart the app after the icon appeared? image.png (view on web) https://github.com/AdguardTeam/AdguardFilters/assets/8361299/6a243a2c-d598-4fa5-9a66-ebd5529f2dc2

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5365, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN5HNZTHPBK2MDGYBFJIU7TZH2VHFAVCNFSM6AAAAABG4FYNFWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNZSHA4DGMJTGM . You are receiving this because you were mentioned.Message ID: @.***>

[Alex-302]

@Derek2k Please check when all filters and DNS protection are turned off.

[Derek2k]

Hi Alex, We did lots of experiments already. The waiting time reduced a lot after disabling " "Route traffic through AdGuard" setting.

Alex @.***> 於 2024年6月18日 週二 18:44 寫道：

@Derek2k https://github.com/Derek2k Please check when all filters and DNS protection are turned off.

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5365, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN5HNZUGT7L4VY6E64NPCZDZIAFP5AVCNFSM6AAAAABG4FYNFWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNZVG44TCMZWGU . You are receiving this because you were mentioned.Message ID: @.***>

[Alex-302]

@Derek2k Moved to the app's repository.

[tengizmax]

Hello, @Derek2k! Thanks for your patience and cooperation. To troubleshoot this issue, we need to get the app logs. Here's what we need you to do:

1. Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug
2. Reproduce the issue, then remember the exact time when it happened
3. Collect logs: Settings -> General -> Advanced -> Export logs and system info
4. Send this file to [email protected]:
   • mention the #5365 number in the subject
   • specify the exact time when the issue occurred

[tengizmax]

Hi, there @Derek2k! It's seems like we not received the log files from you. Do you need some time to handle it or you had already sent it?

[Derek2k]

Hi Thanks your reminder. Log just sent with title: Adguard log #5365 issue time 0109: 27th Jun 2024. Thanks

Tengiz @.***> 於 2024年6月26日 週三 21:05 寫道：

Hi, there @Derek2k https://github.com/Derek2k! It's seems like we not received the log files from you. Do you need some time to handle it or you had already sent it?

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5365#issuecomment-2191644319, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN5HNZUN4DCALH6ABRCNF2DZJK4BBAVCNFSM6AAAAABJSDJS4OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOJRGY2DIMZRHE . You are receiving this because you were mentioned.Message ID: @.***>

[Versty]

@Derek2k Could you please update to the latest AdGuard version (4.6.1) and recheck load time with disabled DNS protection module and enabled Route traffic through AdGuard option for PiTT app?

[Derek2k]

4.6.1 needs loading as well

Diana @.***> 於 2024年7月30日 週二 00:09 寫道：

@Derek2k https://github.com/Derek2k Could you please update to the latest AdGuard version (4.6.1) and recheck load time with disabled DNS protection module and enabled Route traffic through AdGuard option for PiTT app?

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5365#issuecomment-2256332093, or unsubscribe https://github.com/notifications/unsubscribe-auth/AN5HNZU5EPQF3OUMFPYBL2DZOZSKFAVCNFSM6AAAAABJSDJS4OVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDENJWGMZTEMBZGM . You are receiving this because you were mentioned.Message ID: @.***>

[Versty]

@Derek2k Traffic filtering may take an extra second depending on the app being filtered. For the best filtering quality in apps, we recommend keeping your filters up to date and DNS protection enabled.

We also tried to reproduce the long loading time in the Pitt app, but everything appears to be within normal range on our end.