Application list not displaying on MIUI HyperOS 1

[PifGadget92]

Please answer the following questions for yourself before submitting an issue

• [X] Filters were updated before reproducing an issue
• [X] I checked the knowledge base and found no answer
• [X] I checked to make sure that this issue has not already been filed

AdGuard version

4.4.161

Environment

• OS version: MIUI HyperOS 1.0.3
• Device: Xiaomi POCO F3

HTTPS filtering

• [X] yes, I do

Root access

• [X] yes, I have it

Integration with AdGuard VPN

• [ ] yes, I do

Routing mode

Automatic proxy

Ad Blocking

AdGuard Base filter, AdGuard Mobile Ads filter

Privacy

AdGuard Tracking Protection filter

Social

AdGuard Social Media filter

Annoyances

AdGuard Mobile App Banners filter

Security

Online Malicious URL Blocklist, NoCoin Filter List

Language-specific

AdGuard French filter

Other

Filter unblocking search ads and self-promotion

Which DNS server do you use?

AdGuard DNS

DNS protocol

DNS-over-HTTPS

Custom DNS

No response

What Stealth Mode options do you have enabled?

Hide your search queries, Self-destruction of third-party cookies, Hide your User Agent

Issue Details

Steps to reproduce:

1. Launch any application on your phone and use it for a few minutes
2. In adguard, go to App Management => No application is shown

Same happens when trying the Assistant, the application list is always empty

Expected Behavior

The applications used should appear in the adguard app list

Actual Behavior

App list is always empty

Screenshots

Screenshot 1

Additional Information

No response

[PifGadget92]

Note: The problem only appears with HyperOS, MIUI is not affected And all versions of Adguard have the same problem You should do some testing with HyperOS

[ESurina]

To troubleshoot this issue, we need to get the app logs.

Here's what we need you to do:

1. Enable debug logging: Settings -> General -> Advanced -> Logging level -> Debug
2. Reproduce the issue, then remember the exact time when it happened
3. Collect logs: Settings -> General -> Advanced -> Export logs and system info
4. Send this file to [email protected]:
   • mention the 5296 number in the subject
   • specify the exact time when the issue occurred

[ESurina]

We cannot fully study this problem, as it does not reproduce on our side. We assume that most likely the problem is on the side of the Operating System manufacturer. You can try contacting them and thus help us until we fully figure out the cause of this problem.

[ESurina]

Reopen the issue if you receive useful information about the problem from the OS developer. Also, if we find out something about the problem, we will inform you.