AdguardTeam
Fritz Fon App is blocked, but the App is excluded?
Please answer the following questions for yourself before submitting an issue
- [X] Filters were updated before reproducing an issue
- [X] I checked the knowledge base and found no answer
- [X] I checked to make sure that this issue has not already been filed
AdGuard version
4.3.1
Environment
- OS version:14
- Device:Pixel 8 Pro
HTTPS filtering
- [ ] yes, I do
Root access
- [ ] yes, I have it
Integration with AdGuard VPN
- [ ] yes, I do
Routing mode
Local VPN
Ad Blocking
No response
Privacy
No response
Social
No response
Annoyances
No response
Security
No response
Language-specific
No response
Other
No response
Which DNS server do you use?
DNS protection disabled
DNS protocol
None
Custom DNS
No response
What Stealth Mode options do you have enabled?
No response
Issue Details
Steps to reproduce: 1. 2. 3.
Expected Behavior
Fritz Fon function normally...Fritz Fon do not function in local Wlan with VPN
Actual Behavior
Under some circumstances Fritz Fon do not reach the router,
Screenshots
Screenshot 1
Additional Information
If I turn off Adguard and turn on, Fritz Fon ist function normally. If I turn on the Pixel or over night Fritz Fon do not function. I have excluded the App and Telefon Services etc.
To clarify this. Fritz Fon app does not connect to the router in the local WiFi if a VPN is detected. Although the app is excluded from Adguard, it is blocked under certain circumstances. After a certain time (night) when the phone restarts. Then Fritz Fon app only works if Adguard is turned off and on again.
Hello! We apologize for the delay in response. To troubleshoot the issue, we recommend excluding the app package name de.avm.android.fritzapp from the filtering. You can do this by navigating to 'Settings → General → Advanced → Low-level settings → Excluded apps'. Please give this a try and see if it resolves the issue.
@rampolino Just following up on our previous message regarding the steps we recommended. Have you had a chance to look into them? Let us know if you need any further assistance or clarification.
Yes, it solved partvise. The call is arrived but in the Fon App the connection is not established. But mostly all function is normal. Thank you for your help!
------ Originalnachricht ------ Von "Pavel" @.> An "AdguardTeam/AdguardForAndroid" @.> Cc "rampolino" @.>; "Mention" @.> Datum 02.05.2024 10:26:48 Betreff Re: [AdguardTeam/AdguardForAndroid] Fritz Fon App is blocked, but the App is excluded? (Issue #5278)
@rampolino https://github.com/rampolino Just following up on our previous message regarding the steps we recommended. Have you had a chance to look into them? Let us know if you need any further assistance or clarification.
— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/5278#issuecomment-2089888779, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALFUFZVEHT44VDOBE3ARU2LZAH2ERAVCNFSM6AAAAABFYXM5S2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAOBZHA4DQNZXHE. You are receiving this because you were mentioned.Message ID: @.***>
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