AdguardForAndroid icon indicating copy to clipboard operation
AdguardForAndroid copied to clipboard

Internet is not available

Open Beege1 opened this issue 2 years ago • 4 comments

Screenshot_20220802-215233

After upgrading to 3.6.9 for Android, I'm now get error msgs "internet is not available"

Beege1 avatar Aug 03 '22 03:08 Beege1

@Beege1 what version of android do you have?

To troubleshoot this issue, we need to get additional logs.

Here's what we need you to do:

  • Collect the debug log as it's explained here;
  • Remember the exact time when the issue was reproduced. We will need it to find the corresponding records in the log file;
  • Additionally, capture the system bug report after reproducing the issue. Here's the instruction;
  • Send both files to [email protected]. Mention the Github issue number and the exact time when the issue was reproduced.

maxikuzmin avatar Aug 04 '22 08:08 maxikuzmin

@Beege1 any news?

maxikuzmin avatar Aug 08 '22 15:08 maxikuzmin

Same here, Looks like its getting blocked at ISP level. I'm from India and seeing this error in Airtel Broadband with ipv4 & ipv6 enabled but it works in Airtel 4G. Also if someone help me with the IPs or domain name, will check the connectivity issue & work with my isp to resolve this.

hasan4791 avatar Aug 08 '22 18:08 hasan4791

@hasan4791 @Beege1 issue in the works

maxikuzmin avatar Aug 10 '22 13:08 maxikuzmin

Could you please check this build? https://uploads.adguard.org/adguard-android_dev_build.apk

ameshkov avatar Aug 17 '22 09:08 ameshkov

That version seems to work. Thank you.

Brian Milburn

On Wed., Aug. 17, 2022, 3:16 a.m. Andrey Meshkov, @.***> wrote:

Could you please check this build? https://uploads.adguard.org/adguard-android_dev_build.apk

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/4210#issuecomment-1217729445, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMIG6OMJPZ2UXQPFLKBFQHDVZSUVJANCNFSM55NKHDNQ . You are receiving this because you were mentioned.Message ID: @.***>

Beege1 avatar Aug 17 '22 12:08 Beege1

@Beege1 great news! Good luck!

maxikuzmin avatar Aug 18 '22 05:08 maxikuzmin

Good day,

Received an update notice to version 3.6.10 beta 1 and same problems have returned.

Best regards Brian Milburn

On Wed., Aug. 17, 2022, 6:59 a.m. B M, @.***> wrote:

That version seems to work. Thank you.

Brian Milburn

On Wed., Aug. 17, 2022, 3:16 a.m. Andrey Meshkov, < @.***> wrote:

Could you please check this build? https://uploads.adguard.org/adguard-android_dev_build.apk

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/4210#issuecomment-1217729445, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMIG6OMJPZ2UXQPFLKBFQHDVZSUVJANCNFSM55NKHDNQ . You are receiving this because you were mentioned.Message ID: @.***>

Beege1 avatar Aug 23 '22 22:08 Beege1

@Beege1 weird stuff, could you please send the log to us again?

ameshkov avatar Aug 24 '22 16:08 ameshkov

@Beege1 okay, nevermind, found the problem with the build, there'll be another update soon.

ameshkov avatar Aug 24 '22 16:08 ameshkov

@Beege1 Hi!

Version 3.6.10 beta 2 is already available. Could you check if the problem has been resolved by this update?

admitrevskiy avatar Aug 26 '22 10:08 admitrevskiy

That seems to be working. Thanks again.

On Fri., Aug. 26, 2022, 4:12 a.m. admitrevskiy, @.***> wrote:

@Beege1 https://github.com/Beege1 Hi!

Version 3.6.10 beta 2 is already available. Could you check if the problem has been resolved by this update?

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/4210#issuecomment-1228314770, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMIG6OO2GFPPNEZL6DHYLGLV3CJ7JANCNFSM55NKHDNQ . You are receiving this because you were mentioned.Message ID: @.***>

Beege1 avatar Aug 26 '22 13:08 Beege1

Received the lastest non-beta version 3.6.10 and all is good. Keep up the good work!

On Tue., Aug. 23, 2022, 4:05 p.m. B M, @.***> wrote:

Good day,

Received an update notice to version 3.6.10 beta 1 and same problems have returned.

Best regards Brian Milburn

On Wed., Aug. 17, 2022, 6:59 a.m. B M, @.***> wrote:

That version seems to work. Thank you.

Brian Milburn

On Wed., Aug. 17, 2022, 3:16 a.m. Andrey Meshkov, < @.***> wrote:

Could you please check this build? https://uploads.adguard.org/adguard-android_dev_build.apk

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/4210#issuecomment-1217729445, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMIG6OMJPZ2UXQPFLKBFQHDVZSUVJANCNFSM55NKHDNQ . You are receiving this because you were mentioned.Message ID: @.***>

Beege1 avatar Aug 26 '22 21:08 Beege1