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Android, installation of the certificate for https filtering is not working

Open zstanecic opened this issue 2 years ago • 15 comments

Prerequisites

Please answer the following questions for yourself before submitting an issue. YOU MAY DELETE THE PREREQUISITES SECTION.

  • [ ] I am running the latest version - yes
  • [ ] I checked the documentation and found no answer yes
  • [ ] I checked to make sure that this issue has not already been filed yes

Issue Details

i've tried to install certificate manually, as suggested by the app

samsung galaxy a71 android 12. adguard for android 3.6.8 and 4.0 nightly

  • AdGuard version:
  • Filtering mode:
  • Device:
  • Operating system and version:
  • Root access:

root access no

Expected Behavior

adguard certificate should be installed

n/a

Actual Behavior

n/a

n/a

Screenshots

i cannot post screenshots, due to visual impairnment.

Screenshot:

Additional Information

zstanecic avatar May 06 '22 10:05 zstanecic

@zstanecic Hello! Could you tell us the full path to the certificate installation menu? Maybe you are trying to install it in the wrong way. Usually it is Security -> Encryption -> Install certificate -> Install CA certificate. Did you get any error while installing the certificate?

Birbber avatar May 13 '22 14:05 Birbber

Hi,

The path is what you said.

Then I was asked to select the file, and I get the error, that I need to install the certificate via the settings, not file storage manager.

From: Anna @.> Sent: Friday, May 13, 2022 4:23 PM To: AdguardTeam/AdguardForAndroid @.> Cc: Zvonimir Stanečić @.>; Mention @.> Subject: Re: [AdguardTeam/AdguardForAndroid] Android, installation of the certificate for https filtering is not working (Issue #4156)

@zstanecic https://github.com/zstanecic Hello! Could you tell us the full path to the certificate installation menu? Maybe you are trying to install it in the wrong way. Usually it is Security -> Encryption -> Install certificate -> Install CA certificate. Did you get any error while installing the certificate?

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/4156#issuecomment-1126116306 , or unsubscribe https://github.com/notifications/unsubscribe-auth/ACVCDE7RMXRDLBNRNLKIBP3VJZQVHANCNFSM5VHZIE3A . You are receiving this because you were mentioned. https://github.com/notifications/beacon/ACVCDE7UV4NFHDFGCL66R5DVJZQVHA5CNFSM5VHZIE3KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOIMPSXUQ.gif Message ID: @.*** @.***> >

zstanecic avatar May 13 '22 15:05 zstanecic

@zstanecic It came to our notice that Samsung released an update for 'My files' application. Could you check if the issue still reproducible?

Birbber avatar May 16 '22 08:05 Birbber

Hi,

Bug is still reproducible.

From: Anna @.> Sent: Monday, May 16, 2022 10:57 AM To: AdguardTeam/AdguardForAndroid @.> Cc: Zvonimir Stanečić @.>; Mention @.> Subject: Re: [AdguardTeam/AdguardForAndroid] Android, installation of the certificate for https filtering is not working (Issue #4156)

@zstanecic https://github.com/zstanecic It came to our notice that Samsung released an update for 'My files' application. Could you check if the issue still reproducible?

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/4156#issuecomment-1127407870 , or unsubscribe https://github.com/notifications/unsubscribe-auth/ACVCDEZ6JKEZE2FRY7OC5PLVKIEUZANCNFSM5VHZIE3A . You are receiving this because you were mentioned. https://github.com/notifications/beacon/ACVCDE7OOKMCZH5WTXHXBBLVKIEUZA5CNFSM5VHZIE3KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOIMZOB7Q.gif Message ID: @.*** @.***> >

zstanecic avatar May 16 '22 09:05 zstanecic

@zstanecic try deleting the last "My files" update and go back to version 13.0.01.92 Some users have been helped by this solution. Perhaps in the future they will release an update with a solution to this problem. In any case, the problem is in "My Files" and not on our side.

maxikuzmin avatar May 18 '22 09:05 maxikuzmin

@zstanecic Have you tried it? Did it help?

Birbber avatar May 27 '22 10:05 Birbber

Hi,

Unfortunately, this doesn’t work for my a71

From: Anna @.> Sent: Friday, May 27, 2022 12:57 PM To: AdguardTeam/AdguardForAndroid @.> Cc: Zvonimir Stanečić @.>; Mention @.> Subject: Re: [AdguardTeam/AdguardForAndroid] Android, installation of the certificate for https filtering is not working (Issue #4156)

@zstanecic https://github.com/zstanecic Have you tried it? Did it help?

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/4156#issuecomment-1139510603 , or unsubscribe https://github.com/notifications/unsubscribe-auth/ACVCDEYWP7PYLWFVZ7PQEA3VMCTBDANCNFSM5VHZIE3A . You are receiving this because you were mentioned. https://github.com/notifications/beacon/ACVCDE4ZF27UHUUJFVSHXDTVMCTBDA5CNFSM5VHZIE3KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOIPVY2SY.gif Message ID: @.*** @.***> >

zstanecic avatar May 27 '22 14:05 zstanecic

@zstanecic is the question still relevant? As far as we know, this problem was solved long ago on the Samsung side

maxikuzmin avatar Jul 22 '22 12:07 maxikuzmin

Hi,

It’s relevant still on a71. It gives me an error that, I am installing from the storage, but not from the settings.

I’ve installed all updates available, and I have the latest fw for my Samsung.

zstanecic avatar Jul 22 '22 13:07 zstanecic

@zstanecic can you reproduce this problem and take all the steps on video? Can you put it right here or email it to me? We need to see how the certificate is generated and from which folders it is retrieved [email protected]

maxikuzmin avatar Aug 02 '22 13:08 maxikuzmin

Hi,

Which program can i use to do it? I don’t know how to do it. It will be better to show you this somehow, via some share screen, as I use the screenreader to interact with the system.

From: maximkuzmin @.> Sent: Tuesday, August 2, 2022 3:56 PM To: AdguardTeam/AdguardForAndroid @.> Cc: Zvonimir Stanečić @.>; Mention @.> Subject: Re: [AdguardTeam/AdguardForAndroid] Android, installation of the certificate for https filtering is not working (Issue #4156)

@zstanecic https://github.com/zstanecic can you reproduce this problem and take all the steps on video? Can you put it right here or email it to me? @.*** @.***>

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/4156#issuecomment-1202625294 , or unsubscribe https://github.com/notifications/unsubscribe-auth/ACVCDEYJ65GCCKLVIOVDMYLVXESFLANCNFSM5VHZIE3A . You are receiving this because you were mentioned. https://github.com/notifications/beacon/ACVCDE5ONFLVOJKSVQ3HUYDVXESFLA5CNFSM5VHZIE3KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOI6XJWDQ.gif Message ID: @.*** @.***> >

zstanecic avatar Aug 02 '22 16:08 zstanecic

@zstanecic simply swipe notification curtain down and tap "Screen recorder". Repeat the steps and send the resulting video

Screenshot_20220804-144429_One UI Home

maxikuzmin avatar Aug 04 '22 09:08 maxikuzmin

@zstanecic ping

maxikuzmin avatar Aug 08 '22 09:08 maxikuzmin

pong. I have difficulty recording screenshots. this doesn't want to work in the backgroud on my phone.

zstanecic avatar Aug 08 '22 09:08 zstanecic

@zstanecic see what action you have to take. Are you doing the same thing?

https://user-images.githubusercontent.com/101641415/183598688-f6c1cb91-90c5-4d07-b25b-a032e59fe82b.mp4

maxikuzmin avatar Aug 09 '22 08:08 maxikuzmin

@zstanecic any news?

maxikuzmin avatar Aug 15 '22 07:08 maxikuzmin

I cannot read your pictures. I am blind and using a screenreader, but but the bug persists.

zstanecic avatar Aug 15 '22 07:08 zstanecic

@zstanecic please follow these steps when setting up HTTPS filtering:

  1. open AdGuard Settings
  2. open the Network section
  3. select HTTPS Filtering
  4. move the slider from OFF to ON

You then follow the open instructions:

  1. On the "What is HTTPS filtering" page, read and click "Next"
  2. On the "What is HTTPS filtering secure" page, read and click on "Next
  3. On the "AdGuard Certificate" page, please read and click on "Save it now".

This will take you to the "Downloads" section of the system. scroll down to the "Save" button (The name of the certificate you are saving will be next to this button, remember the name). Click on the "Save" button.

Then the "How to install certificate" window will appear. press "Open settings".

this will open your system settings

  1. Click on the magnifying glass (Search)
  2. type in "CA certificate" in the search box

the "Install from device storage" setting will appear

  1. Click on "CA certificate".

The message "Your privacy is at risk" will appear

  1. Listen and click on "Install anyway", confirm with your password

  2. navigate to "Download" folder (usually the files are saved there automatically)

  3. choose your certificate from the list of files you have saved previously (usually the first file in the list if you have sorted it by date)

  4. when you have selected your certificate, click on the "Done" button at the bottom of the screen. Done. Now you have HTTPS filtering set up, you can go back to AdGuard and use the application

Please let us know if everything worked for you

maxikuzmin avatar Aug 24 '22 08:08 maxikuzmin

Now it worked! Thanks. The short guide was not so explicit, when it comes to say, that the box should be ticked and clicked the done button. I have installed this.

zstanecic avatar Aug 24 '22 09:08 zstanecic

@zstanecic great! Good luck!

maxikuzmin avatar Aug 24 '22 09:08 maxikuzmin

Please, don’t communicate with me using images. I am blind and using a screenreader.

From: maximkuzmin @.> Sent: Tuesday, August 9, 2022 3:13 PM To: AdguardTeam/AdguardForAndroid @.> Cc: Zvonimir Stanečić @.>; Mention @.> Subject: Re: [AdguardTeam/AdguardForAndroid] Android, installation of the certificate for https filtering is not working (Issue #4156)

@zstanecic https://github.com/zstanecic see what action you have to take. Are you doing the same thing?

https://user-images.githubusercontent.com/101641415/183598688-f6c1cb91-90c5-4d07-b25b-a032e59fe82b.mp4

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/4156#issuecomment-1209058318 , or unsubscribe https://github.com/notifications/unsubscribe-auth/ACVCDE6SRIERGZ3FGT3WTUDVYIHH7ANCNFSM5VHZIE3A . You are receiving this because you were mentioned. https://github.com/notifications/beacon/ACVCDE7WUP6TRKIOVBICKF3VYIHH7A5CNFSM5VHZIE3KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOJAIMIDQ.gif Message ID: @.*** @.***> >

zstanecic avatar Oct 11 '22 07:10 zstanecic

It doesn’t allow recording in the background.

Do you have other solution?

From: maximkuzmin @.> Sent: Thursday, August 4, 2022 4:22 PM To: AdguardTeam/AdguardForAndroid @.> Cc: Zvonimir Stanečić @.>; Mention @.> Subject: Re: [AdguardTeam/AdguardForAndroid] Android, installation of the certificate for https filtering is not working (Issue #4156)

@zstanecic https://github.com/zstanecic simply swipe the shutter down and tap "Screen recorder". Repeat the steps and send the resulting video

https://user-images.githubusercontent.com/101641415/182811673-b1584f65-7335-4fab-a868-1e07aeefb486.jpg

— Reply to this email directly, view it on GitHub https://github.com/AdguardTeam/AdguardForAndroid/issues/4156#issuecomment-1204993693 , or unsubscribe https://github.com/notifications/unsubscribe-auth/ACVCDE4UIAOJBEZYGYMTHM3VXODUVANCNFSM5VHZIE3A . You are receiving this because you were mentioned. https://github.com/notifications/beacon/ACVCDE2NSOFBYJEAGGT5RH3VXODUVA5CNFSM5VHZIE3KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOI7JL5HI.gif Message ID: @.*** @.***> >

zstanecic avatar Oct 11 '22 08:10 zstanecic