Formula 1 Application is broken

[Alex-302]

@bosaad21 commented on Sun Apr 10 2022

Prerequisites

• [X] This site DOES NOT contains sexually explicit material, otherwise use NSFW-specific form;
• [X] Filters were updated before reproducing an issue;
• [X] AdGuard product version is up-to-date;
• [X] Browser version is up-to-date;
• [X] If the site or app is broken, disabling AdGuard protection resolves an issue.

What product do you use?

AdGuard for Android

AdGuard version

3.6.41

What type of problem have you encountered?

Website or app doesn't work properly

Which browser(s) do you use?

the problem is with app, not a site

Which device do you use?

Mobile

Where is the problem encountered?

https://play.google.com/store/apps/details?id=com.softpauer.f1timingapp2014.basic

What filters do you have enabled?

AdGuard Base filter, AdGuard Mobile Ads filter, AdGuard Tracking Protection filter, AdGuard Social Media filter, AdGuard Annoyances filter, Filter unblocking search ads and self-promotion, Liste AR, I don't care about cookies

What Stealth Mode options do you have enabled?

No response

Add your comment and screenshots

2. Screenshot while AdGuard is on

Screenshot 1:

AdGuard is off

Screenshot N:

Formula 1 Application isn't working correctly..

Privacy

• [X] I agree to follow this condition

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@Alex-302 commented on Tue Apr 12 2022

@bosaad21 Hi. Cannot reproduce. Could you please test when groups of filters are disabled?

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@bosaad21 commented on Wed Apr 13 2022

Hi, I tried to disable all filters and other settings of AdGuard app and F1 application still not working, will work only after disabling AdGuard vpn network.. See the attached video

https://user-images.githubusercontent.com/71277632/163074548-ad959b88-0640-4f4c-bf20-7c0f310128fb.mp4

[Alex-302]

@bosaad21 Moved issue to correct place.

[Chinaski1]

@bosaad21

Sorry for the late reply

To troubleshoot this issue, we need to get additional logs.

Here's what we need you to do:

1. Collect the debug log as it's explained here;
2. Remember the exact time when the issue was reproduced. We will need it to find the corresponding records in the log file;
3. Send archive to [email protected]. Mention the Github issue number and the exact time when the issue was reproduced.

[bosaad21]

A collected debug log has been sent to mentioned email.

[bosaad21]

Update on the problem..it appears clearly when using a Wi-Fi connection rather than mobile data.

[bosaad21]

Any updates on this issue?

[artemiv4nov]

The issue is moved to another repository