AdGuard obstructs internet connection

[Chinaski1]

Issue Details

• AdGuard version:
  • 3.5.49
• Filtering mode:
  • VPN
• Device:
  • Xiaomi POCO F1
• Operating system and version:
  • 10
• Root access:
  • No

1. After a certain period of time AdGuard blocks the Internet connection
2. User need to reset protection to re-establish the connection
3. Changing the DNS server, its type, or disabling DNS filtering will not give a result.

Additional Information

• HelpDesk ID: 2298828
• Time in logs: 11:13-11:14 / 16.08.2020
• Logs are added to NCloud

[Chinaski1]

One more user faced a similar issue: 2836144

• User ID: 2836144
• Time in Logs: 20.08.2020 | 6:12 - 6:27
• Logs are added to NCloud

[Eugene-Savenko]

2831441; 1455951 (w/ system and AdGuard logs):

VPN AdGuard периодически блокирует все соединения и телефон висит без связи, пока не отключишь VPN. Замена и выбор других DNS проблему не решает.

[nuc134r]

Happens to me as well on a Xiaomi phone. I suddenly cannot refresh or load anything from any app until I stop and start protection again. Very annoying

[artemiv4nov]

Well, I think the problem has gone in the 4.0 version.