Adguard VPN reconnects when I close then reopen the app in Integrated mode

[stubbsyy]

Please answer the following questions for yourself before submitting an issue

• [x] Filters were updated before reproducing an issue
• [x] I checked the knowledge base and found no answer
• [x] I checked to make sure that this issue has not already been filed

AdGuard version

v2.8

Environment

• OS: 18.6.2
• Device: 15 pro max

I am currently using integrated mode and I have also tried this with full vpn, but whenever i close the VPN app in connection status, then when I reopen the vpn it re- establishes the connection which means I get disconnected and then reconnected every time i close and reopen.

Ad Blocking

AdGuard Base filter

Privacy

AdGuard Tracking Protection filter

Social

AdGuard Social Media filter

Annoyances

No response

Security

No response

Other

No response

Language-specific

No response

Advanced protection for Safari

• [ ] yes, I do

Which DNS server do you use?

Custom DNS

DNS protocol

DNSCrypt

Custom DNS

No response

DNS filtering

• [x] yes, I do

Custom DNS filter

No response

DNS implementation

DNS protection disabled

Tunnel mode

Split-Tunnel

Issue Details

Prerequisites

• Operating mode is set to Integrated mode
• AdGuard VPN is connected to any location

Steps to reproduce

1. Swipe AdGuard VPN app away from the Recent apps list
2. Launch AdGuard VPN app

Expected Behavior

App should already show connected and I should not be disconnected and then reconnected.

Actual Behavior

I am currently using integrated mode and I have also tried this with full vpn, but whenever i close the VPN app in connection status, then when I reopen the vpn it re- establishes the connection which means I get disconnected and then reconnected every time i close and reopen.

Screenshots

Screenshot 1

Additional Information

No response

[Versty]

@stubbsyy Thank you for reporting! Transferring this issue to AdGuard VPN for iOS repository.

[Versty]

@stubbsyy Could you please collect the logs from your device following the steps below?

1. Enable debug logging: Settings -> General -> Advanced -> Logging level -> Extended.

2. Reproduce the problem, then remember the exact time it happened.

3. Collect logs: Settings -> General -> Advanced -> Export logs and system info.

4. Send the file to [email protected]:

   • include [iOS] keyword and 457 in the subject of your email
   • specify the exact time when the issue occurred

[stubbsyy]

@Versty i have forwarded my logs to the email.

[Versty]

@stubbsyy Got the logs, thank you!

Would you mind recording a screencast showing how you reproduce this problem? That will greatly help us with troubleshooting.

[stubbsyy]

@Versty let me know if this link doesn’t work.

https://share.icloud.com/photos/015-XB6lWUvW18F1cT3HiyCDQ

[Versty]

@stubbsyy Thank you! We are investigating this problem.

[Versty]

@stubbsyy We appreciate you bringing this to our attention. The bug will be fixed in future versions of the application.

[Batman2814]

Could you please provide an estimated resolution time for this issue?

[g53478]

Hopefully this issue gets fixed soon. It has been a problem for a very long time