postmark-wordpress
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ActiveCampaign
Graceful timeout handeling
A customer of ours got alerted by customers of his shop, that they weren't allways receiving their digital products. After some digging I found this in the plugin logs:
cURL error 28: Operation timed out after 5000 milliseconds with 0 out of -1 bytes received
Since I use Postmark (and by extend this plugin) for the reliable delivery, this is no good. I was hoping this plugin would do better than the regular SMTP service, and maybe retry or use a (way) longer timeout, so that delivery can be (better) garanteed.
We just experienced this as well. For the past day or two about half of our outgoing emails have been timing out after 5 seconds and we had no idea. I had to hack the plugin and increase the timeout as a work around. This is a disaster on an ecommerce site! Quite a few people didn't receive order confirmations.
- Retrying would be nice, maybe with a longer timeout.
- The timeout should be configurable in the plugin.
- If emails are failing there should be a big error notice for admins to see on every admin page. How often are admins staring at the postmark wordpress plugin logs?
