Tickety
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Aayush-683
Question, after creating a ticket...
I have this part modified to made the select menu look more appealing than those ugly ID's
const row = new client.discord.MessageActionRow() .addComponents( new client.discord.MessageSelectMenu() .setCustomId('category') .setPlaceholder('Select the category of the ticket') .addOptions([{ label: client.config.Category1name, value: client.config.Category1, emoji: '🔌', }, { label: client.config.Category2name, value: client.config.Category2, emoji: '⚠', }, { label: client.config.Category3name, value: client.config.Category3, emoji: '🎁', }, ]), );
however this:
.setDescription(<@!${interaction.user.id}> Created a ticket with issues regarding `${i.values[0]}```)`
Puts the ID of the category, how would I get it to put the name of the category instead so I don't have to keep trying to locate the ID of the ticket just to find out what the ticket is regarding all the time?
Thanks in advance
Hey there,
Could you explain what did u take as the variable i in the code?
interactionCreate.js `const { getPasteUrl, PrivateBinClient } = require('@agc93/privatebin');
module.exports = { name: 'interactionCreate', async execute(interaction, client) { if (!interaction.isButton()) return; if (interaction.customId == "open-ticket") { if (client.guilds.cache.get(interaction.guildId).channels.cache.find(c => c.topic == interaction.user.id)) { return interaction.reply({ content: 'You already have an open ticket!', ephemeral: true }); };
interaction.guild.channels.create(`ticket-${interaction.user.username}`, {
parent: client.config.parentOpened,
topic: interaction.user.id,
permissionOverwrites: [{
id: interaction.user.id,
allow: ['SEND_MESSAGES', 'VIEW_CHANNEL'],
},
{
id: client.config.roleSupport,
allow: ['SEND_MESSAGES', 'VIEW_CHANNEL'],
},
{
id: interaction.guild.roles.everyone,
deny: ['VIEW_CHANNEL'],
},
],
type: 'text',
}).then(async c => {
interaction.reply({
content: `Ticket created! <#${c.id}>`,
ephemeral: true
});
const embed = new client.discord.MessageEmbed()
.setColor('6d6ee8')
.setAuthor({name: `${interaction.user.username}'s Ticket`, iconURL: 'https://i.imgur.com/oO5ZSRK.png'})
.setDescription('Select the category of your ticket')
.setFooter({text: `${client.user.tag}`, iconURL: client.user.displayAvatarURL()})
.setTimestamp();
const row = new client.discord.MessageActionRow()
.addComponents(
new client.discord.MessageSelectMenu()
.setCustomId('category')
.setPlaceholder('Select the category of the ticket')
.addOptions([{
label: "Tech Support",
value: client.config.Category1,
emoji: '🔌',
},
{
label: "Report a user",
value: client.config.Category2,
emoji: '⚠',
},
{
label:"Redeem a giveaway",
value: client.config.Category3,
emoji: '🎁',
},
]),
);
msg = await c.send({
content: `<@!${interaction.user.id}>`,
embeds: [embed],
components: [row]
});
const collector = msg.createMessageComponentCollector({
componentType: 'SELECT_MENU',
time: 20000 //20 seconds
});
collector.on('collect', i => {
if (i.user.id === interaction.user.id) {
if (msg.deletable) {
msg.delete().then(async () => {
const embed = new client.discord.MessageEmbed()
.setColor('6d6ee8')
.setAuthor({name: 'Ticket', iconURL: interaction.user.displayAvatarURL()})
.setDescription(`<@!${interaction.user.id}> Created a ticket with issues regarding \`${i.values[0]}\`\``)
.setFooter({text: `${client.user.tag}`, iconURL: client.user.displayAvatarURL()})
.setTimestamp();
const row = new client.discord.MessageActionRow()
.addComponents(
new client.discord.MessageButton()
.setCustomId('close-ticket')
.setLabel('close')
.setEmoji('✖')
.setStyle('DANGER'),
);
const opened = await c.send({
content: `<@&${client.config.roleSupport}>`,
embeds: [embed],
components: [row]
});
opened.pin().then(() => {
opened.channel.bulkDelete(1);
});
});
};
};
});
collector.on('end', collected => {
if (collected.size < 1) {
c.send(`No category selected. Closing the ticket...`).then(() => {
setTimeout(() => {
if (c.deletable) {
c.delete();
};
}, 5000);
});
};
});
});
};
if (interaction.customId == "close-ticket") {
const guild = client.guilds.cache.get(interaction.guildId);
const chan = guild.channels.cache.get(interaction.channelId);
const row = new client.discord.MessageActionRow()
.addComponents(
new client.discord.MessageButton()
.setCustomId('confirm-close')
.setLabel('Close')
.setStyle('DANGER'),
new client.discord.MessageButton()
.setCustomId('no')
.setLabel('Cancel')
.setStyle('SECONDARY'),
);
const verif = await interaction.reply({
content: 'Are you sure you want to close the ticket?',
components: [row]
});
const collector = interaction.channel.createMessageComponentCollector({
componentType: 'BUTTON',
time: 10000
});
collector.on('collect', i => {
if (i.customId == 'confirm-close') {
interaction.editReply({
content: `Ticket closed by <@!${interaction.user.id}>`,
components: []
});
chan.edit({
name: `closed-${chan.name}`,
permissionOverwrites: [
{
id: client.users.cache.get(chan.topic),
deny: ['SEND_MESSAGES', 'VIEW_CHANNEL'],
},
{
id: client.config.roleSupport,
allow: ['SEND_MESSAGES', 'VIEW_CHANNEL'],
},
{
id: interaction.guild.roles.everyone,
deny: ['VIEW_CHANNEL'],
},
],
})
.then(async () => {
const embed = new client.discord.MessageEmbed()
.setColor('6d6ee8')
.setAuthor({name: 'Ticket', iconURL: 'https://i.imgur.com/oO5ZSRK.png'})
.setDescription('```Ticket Summary```')
.setFooter({text: `${client.user.tag}`, iconURL: client.user.displayAvatarURL()})
.setTimestamp();
const row = new client.discord.MessageActionRow()
.addComponents(
new client.discord.MessageButton()
.setCustomId('delete-ticket')
.setLabel('Delete')
.setEmoji('🗑️')
.setStyle('DANGER'),
);
chan.send({
embeds: [embed],
components: [row]
});
});
collector.stop();
};
if (i.customId == 'no') {
interaction.editReply({
content: 'Aborting closure!',
components: []
});
collector.stop();
};
});
collector.on('end', (i) => {
if (i.size < 1) {
interaction.editReply({
content: 'Aborting closure!',
components: []
});
};
});
};
if (interaction.customId == "delete-ticket") {
const guild = client.guilds.cache.get(interaction.guildId);
const chan = guild.channels.cache.get(interaction.channelId);
interaction.reply({
content: 'Saving Messages...'
});
chan.messages.fetch().then(async (messages) => {
let a = messages.filter(m => m.author.bot !== true).map(m =>
`${new Date(m.createdTimestamp).toLocaleString('en-EN')} - ${m.author.username}#${m.author.discriminator}: ${m.attachments.size > 0 ? m.attachments.first().proxyURL : m.content}`
).reverse().join('\n');
if (a.length < 1) a = "Nothing"
var paste = new PrivateBinClient("https://privatebin.net/");
var result = await paste.uploadContent(a, {uploadFormat: 'markdown'})
const embed = new client.discord.MessageEmbed()
.setAuthor({name: 'Ticket Logs', iconURL: 'https://i.imgur.com/oO5ZSRK.png'})
.setDescription(`📰 Logs for ticket \`${chan.id}\` | created by <@!${chan.topic}> | closed by <@!${interaction.user.id}>\n\nLogs: [**Click here to see the logs**](${getPasteUrl(result)})`)
.setColor('2f3136')
.setFooter({text: "This log will be deleted in 24 hrs!"})
.setTimestamp();
const embed2 = new client.discord.MessageEmbed()
.setAuthor({name: 'Ticket Logs', iconURL: 'https://i.imgur.com/oO5ZSRK.png'})
.setDescription(`📰 Logs for ticket \`${chan.id}\`: [**Click here to see the logs**](${getPasteUrl(result)})`)
.setColor('2f3136')
.setFooter({text: "This log will be deleted in 24 hrs!"})
.setTimestamp();
client.channels.cache.get(client.config.logsTicket).send({
embeds: [embed]
}).catch(() => console.log("Ticket log channel not found."));
chan.send('Deleting channel...');
setTimeout(() => {
chan.delete();
}, 5000);
});
};
}, }; `
Only values I changed were the label: "Tech Support", label: "Report User", label: "Redeem a Giveaway", I haven't touched the i in the code, that's the default value.
It shouldn't return the category id, it returns the value you have added in config.json respective of the category chosen